Mitigation Estimator - Restoration Claims & Compliance

SERVPRO of Adamstown, Mohnton; Denver (Lancaster County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Job summary

SERVPRO of Adamstown, Mohnton is seeking a Mitigation Restoration Estimator to draft precise insurance mitigation estimates for Water, Fire, Smoke, Mold, and EMS. You will bridge field teams, adjusters, and TPAs to ensure program compliance and swift approvals.

Role requires 3–5 years of experience, proficiency in Xactimate (Symbility a bonus), and the ability to work EST hours with weekend flexibility. Remote work options supported with a strong home office setup.

Qualifications

• Dedicated experience writing insurance mitigation estimates within the property restoration industry.
• Proficiency in Xactimate. Symbility experience is a bonus.
• Experience working with TPAs (Alacrity, Sedgwick, Lionsbridge, Westhill, etc.) and a deep understanding of their compliance metrics.
• Ability to work consistently on EST hours (8:00 AM – 5:00 PM) and the flexibility to work weekends to keep estimates compliant.
• Submission requirement: provide 3–5 previously approved, redacted mitigation estimates during interview.
• A reliable high-speed internet connection and a dedicated home office setup for remote work.

Responsibilities

• Dual-Platform Estimate Generation: Write comprehensive, accurate mitigation estimates for Water, Fire, Smoke, Mold, and EMS using Xactimate and Symbility.
• TPA Compliance Management: Navigate and manage compliance metrics within major TPA programs.
• Scope Verification: Review field documentation to ensure scope aligns with IICRC standards and carrier guidelines.
• SLA & Queue Maintenance: Monitor queues daily to meet SLAs.
• Negotiation & Approvals: Communicate with insurance adjusters and TPAs to justify estimates and secure approvals.

Skills

Mitigation estimation

Attention to detail

Compliance oriented

Tools

Xactimate

Symbility

Job description

SERVPRO of Adamstown, Mohnton is seeking a Mitigation Restoration Estimator to draft precise insurance mitigation estimates for Water, Fire, Smoke, Mold, and EMS. You will bridge field teams, adjusters, and TPAs to ensure program compliance and swift approvals.

Role requires 3–5 years of experience, proficiency in Xactimate (Symbility a bonus), and the ability to work EST hours with weekend flexibility. Remote work options supported with a strong home office setup.