Mitigation Estimator

SERVPRO of Adamstown, Mohnton; Denver (Lancaster County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Job summary

SERVPRO of Adamstown, Mohnton is seeking a Mitigation Restoration Estimator to draft precise insurance mitigation estimates for Water, Fire, Smoke, Mold, and EMS. You will bridge field teams, adjusters, and TPAs to ensure program compliance and swift approvals.

Role requires 3–5 years of experience, proficiency in Xactimate (Symbility a bonus), and the ability to work EST hours with weekend flexibility. Remote work options supported with a strong home office setup.

Qualifications

• Dedicated experience writing insurance mitigation estimates within the property restoration industry.
• Proficiency in Xactimate. Symbility experience is a bonus.
• Experience working with TPAs (Alacrity, Sedgwick, Lionsbridge, Westhill, etc.) and a deep understanding of their compliance metrics.
• Ability to work consistently on EST hours (8:00 AM – 5:00 PM) and the flexibility to work weekends to keep estimates compliant.
• Submission requirement: provide 3–5 previously approved, redacted mitigation estimates during interview.
• A reliable high-speed internet connection and a dedicated home office setup for remote work.

Responsibilities

• Dual-Platform Estimate Generation: Write comprehensive, accurate mitigation estimates for Water, Fire, Smoke, Mold, and EMS using Xactimate and Symbility.
• TPA Compliance Management: Navigate and manage compliance metrics within major TPA programs.
• Scope Verification: Review field documentation to ensure scope aligns with IICRC standards and carrier guidelines.
• SLA & Queue Maintenance: Monitor queues daily to meet SLAs.
• Negotiation & Approvals: Communicate with insurance adjusters and TPAs to justify estimates and secure approvals.

Skills

Mitigation estimation

Attention to detail

Compliance oriented

Tools

Xactimate

Symbility

Job description

Benefits:

• Paid time off
• Training & development
• 401(k) matching

We are a leading, fast-growing property restoration company dedicated to helping homeowners and businesses recover from disasters. We pride ourselves on efficiency, accuracy, and meeting strict industry standards. We are currently seeking a highly skilled, detail-oriented Mitigation Restoration Estimator to join our team.

If you are a self-motivated professional who thrives under compliance metrics and knows the ins and outs of restoration estimating, we want to hear from you!

Position Overview

Job Type: Full-Time, Permanent

Hours: Monday – Friday, 8:00 AM – 5:00 PM EST (Weekend work required as needed to maintain TPA compliance). Hours can be flexible

Experience Level: 3–5 Years

As a Mitigation Estimator, you will review scope notes, moisture logs, and photos to draft accurate, timely insurance mitigation estimates (Water, Fire, Smoke, Mold, EMS, etc.). You will act as the critical bridge between our field teams, insurance adjusters, and Third-Party Administrators (TPAs) to ensure strict program compliance and swift approvals.

Key Responsibilities

• Dual-Platform Estimate Generation: Write comprehensive, accurate mitigation estimates for Water, Fire, Smoke, Mold, and Emergency Mitigation Services (EMS) using both Xactimate and Symbility.
• TPA Compliance Management: Navigate, upload, and manage strict compliance metrics within major TPA programs (Alacrity, Sedgwick, Westhill, etc.).
• Scope Verification: Review field documentation, sketches, photos, and psychrometric logs to ensure the scope of work aligns with IICRC standards and carrier guidelines.
• SLA & Queue Maintenance: Monitor assignment queues daily—including weekends as necessary to ensure all TPA Service Level Agreements (SLAs) are strictly met.
• Negotiation & Approvals: Communicate professionally with insurance adjusters and TPA auditors to justify estimates, resolve discrepancies, and secure timely approvals.

Qualifications & Requirements

• Dedicated experience writing insurance mitigation estimates within the property restoration industry.
• Proficiency in Xactimate. Symbility experience is a bonus.
• Experience working with TPAs (specifically Alacrity, Sedgwick, Lionsbridge, Westhill, etc.) and a deep understanding of their compliance metrics.
• Ability to work consistently on EST hours (8:00 AM – 5:00 PM) and the flexibility to work weekends to keep estimates compliant.
• Submission Requirement: Must be able to provide 3 to 5 previously approved, redacted mitigation estimates during the interview process to qualify.
• A reliable high-speed internet connection and a dedicated, distraction-free home office setup for any remote work.

Nice-to-Haves

• Active IICRC Certifications (WRT, ASD, AMRT, FSRT).
• Experience with job management software like Restoration Manager, Dash, or Encircle.

Compensation & Benefits

• High Earning Potential: We offer an extremely competitive pay based on experience.
• Tech Allowance: Company-provided hardware and necessary software licenses (Xactimate/Symbility).

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.