Mitigation Crew Leader

ServiceMaster Clean of Fraser Valley; Jacksonville (FL); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

IRA retirement program

Medical, Dental, Vision Insurance

Paid Time Off

Bonus opportunities

8 Paid Holidays

Career advancement opportunities

Job summary

Paul Davis is a restoration leader seeking a Mitigation Crew Leader to guide a team through water, mold, and fire damage projects. You will manage crew tasks, equipment, and customer communication on residential and commercial losses, with on-call and overtime requirements.

The role requires lifting heavy loads, a valid driver's license, and a commitment to safety and high-quality service. Training and advancement opportunities are available.

Qualifications

• High School diploma required.
• Ability to lift 75 lbs frequently.
• Must have a valid driver's license and clean driving record.
• On-call availability including nights and weekends/overtime.
• Desire to be part of a great team.

Responsibilities

• Lead a mitigation crew.
• Performance of water mitigation, mold remediation, fire/smoke/storm damage clean up.
• Take direction from Mitigation Manager on scope of work and initiate Strike Team.
• Initial contact with customer, explain next steps/work to be performed.
• Initiate work per agreed scope with Mitigation Manager.
• Mitigation Expert on process.
• Lead Strike Team in starting mitigation.
• Set equipment.
• Start demo.
• Take readings.
• Initial photos of readings.
• Set containments.
• Provide information to Mitigation Manager for 12-hour report.
• Daily progress photos exported.
• Daily progress notes exported.
• Drying logs daily in MICA.
• Responsible for clicking Job Completed compliance task in RMS.
• Communicate with customer on-site as needed to answer questions on mitigation progress.
• Responsible for monitoring ongoing losses. Delegate techs as needed.
• Focus and dedication to providing excellent customer service.
• Follow the job site safety conditions and procedural protocol.
• Be a flexible team player and always demonstrate a can-do attitude.

Skills

Physical stamina

On-call availability

Valid driver's license

Team player

Customer service

Education

High School diploma

Job description

Benefits:

• Paid time off
• Vision insurance
• Dental insurance

Why Join the Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training, and giving employees the opportunity to become experts in the field through certifications and Paul Davis University.

We are looking for a Mitigation Crew Leader candidate who is responsible for leading/guiding a mitigation crew, scoping for residential and commercial losses, and professionally communicating with the customer. The applicant will also be responsible for a company vehicle, mitigation equipment, program compliance checklists, initial customer contact, and assisting with the training of new technicians.

Qualifications:

• Ability to lift 75 lbs. frequently
• High School diploma
• Valid driver's license and clean driving record
• Must have the ability to be on call and to work nights and weekends/overtime, as needed
• Desire to be part of a great team
• Write estimates (preferred)

Responsibilities:

• Lead a mitigation crew
• Performance of water mitigation, mold remediation, fire/smoke/storm damage clean up
• Take direction from Mitigation Manager on scope of work and initiate Strike Team
• Initial contact with customer, explain next steps/work to be performed
• Initiate work per agreed scope with Mitigation Manager
• Mitigation Expert on process
• Lead Strike Team in starting mitigation
• Set equipment
• Start demo
• Take readings
• Initial photos of readings
• Set containments
• Provide information to Mitigation Manager for 12-hour report
• Daily progress photos exported
• Daily progress notes exported
• Drying logs daily in MICA
• Responsible for clicking Job Completed compliance task in RMS
• Communicate with customer on-site as needed to answer questions on mitigation progress.
• Responsible for monitoring ongoing losses. Delegate techs as needed.
• Focus and dedication to providing excellent customer service
• Follow the job site safety conditions and procedural protocol
• Be a flexible team player and always demonstrate a can-do attitude

Benefits:

• Retirement Program (IRA)
• Medical, Dental, Vision Insurance
• Paid Time Off
• Bonus opportunities
• 8 Paid Holidays
• Opportunities for career advancement and increased compensation

Schedule:

• Monday to Friday
• On call
• Overtime
• Weekend availability

Experience:

• 1 year of experience in water mitigation
• IICRC WRT certification.

License/Certification:

• Driver's License (Required)