Mitigation Crew Lead: Water, Fire & Mold

servpro-careers; Sugar Land (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid holidays

Employee assistance program

Paid IICRC certification

Health insurance

Paid time off

Training & development

Job summary

SERVPRO of Sugar Land is seeking a hands-on Lead Mitigation Technician to head projects involving water, fire, and mold restoration. You will supervise a small crew, coordinate on-site activities, and ensure timely, quality work from arrival through final walkthrough.

Responsibilities include mentoring 1–3 technicians, documenting moisture readings and drying progress, and communicating clearly with customers. Reliability and a strong work ethic are essential in this role.

Qualifications

• Experience in restoration or hands-on trades (plumbing, HVAC, electrical, construction, carpentry, or field service).
• Ability to lead a crew on site and coach technicians.
• Clear, professional communication with customers.

Responsibilities

• Lead a mitigation crew on water, fire, and mold losses from arrival to final walkthrough.
• Supervise and coach 1–3 technicians on site; set pace and standards.
• Document moisture readings, photos, drying logs, and notes the same day.
• Explain processes to customers and manage expectations on-site.
• Keep truck, equipment, and job sites clean, stocked, and safe.
• Participate in after-hours on-call rotation as needed.

Skills

Leadership

Communication

Reliability

On-call readiness

Tools

Moisture meters

Drying equipment

Job documentation software

Job description

SERVPRO of Sugar Land is seeking a hands-on Lead Mitigation Technician to head projects involving water, fire, and mold restoration. You will supervise a small crew, coordinate on-site activities, and ensure timely, quality work from arrival through final walkthrough.

Responsibilities include mentoring 1–3 technicians, documenting moisture readings and drying progress, and communicating clearly with customers. Reliability and a strong work ethic are essential in this role.