Lead Restoration Technician - Water Mitigation Pro

Servpro Industries, Inc.; Minnetonka (MN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k) matching

Dental insurance

Job summary

SERVPRO of Minnetonka has an opening for a Restoration Crew Lead who coordinates, monitors, and performs restoration work to fulfill service needs and ensure a positive customer experience. The ideal candidate brings several years in restoration/construction and experience leading water mitigation projects.

Responsibilities include supervising technicians, ensuring quality, documenting job files, and maintaining safety per OSHA guidelines, while managing labor and materials on multiple projects.

Qualifications

• Several years of experience in restoration and construction.
• Experience managing residential and commercial water mitigation projects.
• Coordinate and perform production processes as scheduled with quality control.
• Manage customer and client experience and monitor online reviews.
• Communicate expectations to restoration technicians and supervise their activities.
• Document detailed and accurate job files to support services provided.
• Manage labor and consumables on assigned projects; communicate progress to project manager.
• Follow OSHA safety guidelines on job sites.
• Protect and manage equipment and materials; handle assets.
• Coach and train restoration technicians.

Responsibilities

• Coordinate, monitor, and perform restoration work to fulfill service needs.
• Oversee safety and OSHA compliance on job sites.
• Ensure quality control across all production steps.
• Maintain a positive customer experience and manage communications.
• Document and file all project details accurately.
• Coach technicians and manage labor and supplies on sites.

Education

IICRC certification

Job description

SERVPRO of Minnetonka has an opening for a Restoration Crew Lead who coordinates, monitors, and performs restoration work to fulfill service needs and ensure a positive customer experience. The ideal candidate brings several years in restoration/construction and experience leading water mitigation projects.

Responsibilities include supervising technicians, ensuring quality, documenting job files, and maintaining safety per OSHA guidelines, while managing labor and materials on multiple projects.