Mitigation Crew Lead (2 years - Experience Required)

ServiceMaster Clean of Fraser Valley; Chandler (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid Time Off

Training & development

Competitive wages

Job summary

ServiceMaster Clean of Fraser Valley is seeking dedicated project technicians to perform restoration services in Chandler, Arizona. With a ‘One Team’ mentality, technicians will ensure all customer needs are met, maintaining high standards of organization and cleanliness.

The ideal candidate will have strong multitasking abilities and will be comfortable communicating effectively with team members. A valid willingness for continuous learning and an awareness of safety protocols are essential for this role.

Qualifications

• Willingness for continued learning and growth.
• Awareness and respect for safety around teammates and customers.
• Experience with record keeping and effective communication.

Responsibilities

• Manage customer satisfaction and represent the brand.
• Perform all aspects of production processes including documentation.
• Maintain cleanliness of vehicles and equipment.

Skills

Attention to details

Multitasking

Communication skills

Ability to lift 50 lbs

Tools

Xact

DASH

docuSketch

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Training & development
• Vision insurance

Perks:

• Online Mobile Courses
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Aggressive Competitive Wages
• Paid Time Off
• Medical, Dental, Vision and 401K offered

Company and Culture:

PuroClean of North Metro Atlanta, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow professionally through serving our customers, communities, and each other.

Job Position Description:

With a ‘One Team’ mentality, you will perform services as assigned while following PuroClean® production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets us apart from our competitors in the industry.

Responsibilities:

• Managing Customer Satisfaction and representing the brand
• Effectively perform all aspects of the production processes including document collection, moisture mapping and detailed photos and videos. Experience with mitigate, Xact, DASH, docuSketch
• Regular Vehicle and equipment maintenance and organization
• Working with your direct supervisor to ensure team is unified and efficient
• Following all uniform and policy guidelines in line with the Brand Identity Guide
• Always leaving jobsites with a clean and orderly appearance
• Developing production expertise through providing services
• Maintaining cleanliness of products and equipment to the highest standard
• Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications:

• Willingness for continued learning and growth
• Attention to details in organization, cleanliness and care for facility, assets and equipment
• Aptitude with record keeping, recording information and communicating ‘the message’
• Awareness and respect for safety, using care are caution with teammates and customers
• Strength with multitasking and handling deadlines
• Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time