Mitigation Crew Lead (2 years - Experience Required)

PuroClean North Metro Atlanta, Canton; Woodstock (GA); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Training & development

Vision insurance

Online Mobile Courses

Paid Training for Career Advancement

Opportunity to Help People in Times of Need

Aggressive Competitive Wages

Job summary

Join a dedicated team at a leading emergency property restoration service that truly values its employees and customers. This role offers a unique opportunity to make a difference in people's lives during their times of need. As a project technician, you will be at the forefront of providing exceptional service, ensuring customer satisfaction, and maintaining high standards of cleanliness and organization. With a focus on teamwork and personal growth, you will thrive in an environment that encourages development and recognizes your contributions. If you are passionate about helping others and looking for a rewarding career, this position is perfect for you.

Qualifications

• Willingness for continued learning and growth in restoration services.
• Strong attention to detail in maintaining cleanliness and organization.

Responsibilities

• Manage customer satisfaction and represent the brand effectively.
• Perform all aspects of production processes and maintain equipment.

Skills

Customer Satisfaction Management

Attention to Detail

Record Keeping

Safety Awareness

Multitasking

Physical Stamina

Education

High School Diploma or equivalent

Tools

Restoration Equipment

Cleaning Supplies

Job description

Benefits:

1. 401(k)
2. Dental insurance
3. Health insurance
4. Training & development
5. Vision insurance

Perks:

1. Online Mobile Courses
2. Paid Training for Career Advancement
3. Opportunity to Help People in Times of Need
4. Aggressive Competitive Wages

Company and Culture:

PuroClean of North Metro Atlanta, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow professionally through serving our customers, communities, and each other.

Job Position Description:

With a ‘One Team’ mentality, you will perform services as assigned while following PuroClean production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets us apart from our competitors in the industry.

Responsibilities:

1. Managing Customer Satisfaction and representing the brand
2. Effectively perform all aspects of the production processes
3. Regular Vehicle and equipment maintenance and organization
4. Working with your direct supervisor to ensure team is unified and efficient
5. Following all uniform and policy guidelines in line with the Brand Identity Guide
6. Always leaving jobsites with a clean and orderly appearance
7. Developing production expertise through providing services
8. Maintaining cleanliness of products and equipment to the highest standard
9. Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications:

1. Willingness for continued learning and growth
2. Attention to details in organization, cleanliness and care for facility, assets and equipment
3. Aptitude with record keeping, recording information and communicating ‘the message’
4. Awareness and respect for safety, using care and caution with teammates and customers
5. Strength with multitasking and handling deadlines
6. Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.