Mission Support Specialist

Immigration and Customs Enforcement; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

ICE within DHS has vacancies in various locations across the United States, with locality pay adjustments for selected duty locations.

For GS-13 level roles, candidates must demonstrate experience in administrative and management services, evaluating programs to boost efficiency, and offering authoritative advice to supervisors and staff on complex issues. Qualification requirements must be met by the closing date.

Qualifications

• Manage and oversee administrative and management services essential to office operations.
• Evaluate administrative programs, systems and methods to improve efficiency.
• Provide authoritative advice and guidance to supervisors, managers, and employees on complex issues.

Job description

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Homeland Security Investigations, in various locations. This announcement may be used to fill additional vacancies within the National Capital Region. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Specialized Experience:

GS-13: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-12 level in the Federal service that included all of the following experience:

• Managing and overseeing a wide variety of administrative and management services essential to the operations of the office;
• Conducting or participating in the evaluation of administrative programs, systems and methods to identify ways to improve service efficiency and effectiveness;
• Providing authoritative advice, assistance, and guidance to supervisors, managers, and employees on complex and sensitive issues.

All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.