Human Resources Specialist (Employee Relations)

Immigration and Customs Enforcement; United States; On-site; USD 65,000 - 95,000; Full time

Job summary

U.S. Immigration and Customs Enforcement (ICE) within the Department of Homeland Security seeks candidates for GS-07/09/11/12 level roles in the Office of Human Capital.

Positions are located in Irving, TX and Washington, DC and are non-bargaining unit. The role focuses on providing management advisory services to address employee relations issues, researching applicable laws and agency precedent, and using fact-finding to verify information.

Qualifications

• Specialized experience at the GS-07 level or equivalent.
• Master's degree or equivalent graduate education (e.g., LL.B/J.D.).
• Combination of post-high school education and experience as applicable.

Responsibilities

• Providing management advisory services to address employee relations problems of limited scope.
• Resolving disputed facts through fact-finding, evidence analysis, and credible determinations.
• Explaining conduct and performance rules to employees and assisting them in understanding their rights and obligations.

Skills

Management advisory services

Fact-finding techniques

Researching laws and agency precedent

Explain conduct and performance rules

Disciplinary actions drafting

Education

Master's degree or equivalent

Ph.D. or equivalent doctoral degree

Job description

View Common Definitions of terms found in this announcement. Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Human Capital, in Irving, Texas; Washington, District of Columbia. These are non-bargaining unit positions.

Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

You qualify for the GS-09 grade level if you possess one of the following:

• Experience: One (1) year of specialized experience at the GS-07 grade level or equivalent performing duties such as: Providing management advisory services to address employee relations problems of limited scope. Researching and applying applicable laws, policies, and agency precedent, and using fact-finding techniques to gather, verify, and analyze clear and relevant information. Advising managers and employees on routine employee relations matters, including leave and attendance questions or disputes and the grievance process.
• OR Education: A master's (or equivalent graduate degree such as a L.L.B/J.D.) or 2 academic years of progressively higher level graduate education leading to such a degree.
• OR Combination of Education and Experience: A combination of successfully completed post-high school education and experience. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application.

You qualify for the GS-11 grade level if you possess one of the following:

• Experience: One (1) year of specialized experience at the GS-09 grade level or equivalent performing duties such as: Resolving disputed facts through fact-finding, evidence analysis, and well-supported credibility determinations. Explaining applicable rules and procedures to employees and assisting them in understanding their rights, responsibilities, and obligations. Conducting analysis to identify causes of employee misconduct or poor performance and support appropriate corrective or performance-management actions.
• OR Education: A Ph.D. or equivalent doctoral degree such as LL.M or 3 full years of progressively higher-level graduate education leading to such a degree.
• OR Combination of Education and Experience: A combination of successfully completed post-high school education and experience. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application.

You qualify for the GS-12 grade level if you possess one of the following:

• Experience: One (1) year of specialized experience at the GS-11 grade level or equivalent performing duties such as: Communicating organization wide employee relations policies and procedures to programs serviced; Explaining conduct and performance rules to employees and helping them understand their rights and obligations; and Drafting proposals or decision letters for discipline and adverse action cases. Advising managers about appropriate disciplinary or other corrective techniques that are responsive to a range of conduct and performance problems

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connecte