Mission Support Specialist

Customs and Border Protection; San Juan (PR); On-site; USD 90,000 - 116,000; Full time

Job summary

Customs and Border Protection in San Juan, Puerto Rico, is hiring for a senior administrative professional at the GS-12 level. This position is within the Department of Homeland Security, CBP, Office of Field Operations, San Juan Field Office.

You will provide senior advisory services in administrative specialty areas, apply a wide range of laws and policies, and develop and deliver briefs and status reports to managers, supporting mission-critical operations in homeland security.

Qualifications

• Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Responsibilities

• Providing senior level advice in an administrative specialty area(s).
• Applying a wide range of administration program concepts, laws, policies, practices, and analytical/diagnostic methods and techniques.
• Providing comprehensive advisory and technical services on substantive organizational functions and work practices.
• Developing and delivering briefings, project papers status/staff reports, and correspondence to managers to foster understanding and acceptance of findings and recommendations.

Job description

• Hiring Agency: Customs and Border Protection
• Department: Department of Homeland Security

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, San Juan Field Office, located in San Juan, PR. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

In this position, you will become a key team member of Homeland Security professionals providing authoritative guidance and expert technical advice in a variety of mission support functional areas.

This position starts at a salary of $89,508.00 (GS-12, Step 1) to $116,362.00 (GS-12, Step 10). Salary above excludes COLA. Please see the following link for specific COLA Rates COLA Rates In this position, you will strengthen the Department's ability to protect the homeland by becoming a valuable member of a team of administrative professionals. Your job will include: Providing senior level advice in an administrative specialty area(s).

Applying a wide range of administration program concepts, laws, policies, practices, and analytical/diagnostic methods and techniques. Providing comprehensive advisory and technical services on substantive organizational functions and work practices. Developing and delivering briefings, project papers status/staff reports, and correspondence to managers to foster understanding and acceptance of findings and recommendations.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $89508 – $116362/yr.

What is the application deadline?

Applications close on 2026-10-30.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.