Mission Support Specialist (Workforce Management)

Customs and Border Protection

Chula Vista (CA)

On-site

USD 102,000 - 133,000

Full time

6 days ago

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Job summary

Customs and Border Protection, part of the Department of Homeland Security, is seeking a Mission Support Specialist (Workforce Management) in the San Diego Sector, located in Chula Vista, CA. The role focuses on workforce management, administrative research, and program planning to support mission readiness operations.

The position starts at a salary of $102,246 (GS-12, Step 1) and goes up to $132,923 (GS-12, Step 10).

Responsibilities

Perform general mission support-related duties such as addressing confidential matters related to staffing, performance, payroll and strategic planning.
Serve as a point of contact for headquarters and sector staff on emerging trends affecting CBP and Mission Readiness Operations business process.
Carry out projects and studies addressing multiple substantive administrative issues and problems.
Provide advice involving workforce issues to senior leaders, supervisors, and nonsupervisory staff.
Develop and coordinate hiring plans by obtaining input from program officials and deliver briefings, project papers, status and staff reports to managers.

Job description

Mission Support Specialist (Workforce Management)

Hiring Agency: Customs and Border Protection
Department: Department of Homeland Security

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, San Diego Sector, Mission Readiness Operations Division, Workforce Management Branch, located in Chula Vista, CA. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

In this Mission Support Specialist (Workforce Management) role, you will become a key team member of Homeland Security individuals involved in planning and carrying out a wide variety of mission support, workforce management, administrative research, and program planning activities related to the missions and functions of the Mission Readiness Operations. This position starts at a salary of $102,246.00 (GS-12, Step 1) to $132,923.00 (GS-12, Step 10).

Typical duties of this assignment include: Performing general mission support-related duties such as addressing confidential matters related to staffing, performance, payroll and strategic planning, and serving as a point of contact for headquarters and sector staff on emerging trends affecting CBP and Mission Readiness Operations business process. Carrying out projects and performing studies to address multiple substantive, interrelated administrative issues and problems.

Providing advice involving workforce issues to senior leaders, supervisors, and nonsupervisory staff. Developing and coordinating hiring plans by obtaining input from program officials. Developing and delivering briefings, project papers, status and staff reports, and correspondence to managers to foster understanding and acceptance of findings and recommendations. GS Salary: Visit this link to view the locality pay tables by geographic area.

If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $102246 – $132923/yr.

What is the application deadline?

Applications close on 2026-10-09.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.