Mission Product Specialist

United States Digital Space LLC; Washington (District of Columbia); On-site; USD 283,000 - 354,000; Full time

Benefits offered by this job

Health, dental and vision coverage

Retirement benefits

Learning and development stipend

Generous PTO

Commuter stipend

Job summary

Scale AI is seeking a Mission Product Specialist to shape the product strategy behind Thunderforge's ModSim and planning-tool integrations across our strategic partners. You will define how the tool chain should evolve for planners at PACOM, EUCOM, NORTHCOM, and other commands, while staying grounded in technical reality.

You are a strong fit if you bring JPP credibility, a strategic eye for planner workflows, and hands-on ModSim/technical fluency to support the build when needed.

Qualifications

• Strong Joint Planning Process (JPP) credibility is required.
• Strategic eye for product and planner workflows is essential.
• Hands-on ModSim/technical fluency to support builds when needed.

Responsibilities

• Own and support product strategy for Thunderforge's ModSim and planning-tool integrations, bringing JPP expertise to roadmap discussions.
• Propose process and product improvements based on planner workflows, feedback, and adoption metrics.
• Partner with product teams to define observability and telemetry improvements for the program.
• Represent PACOM, EUCOM, NORTHCOM, and other partners' needs through proactive communication and execution.
• Help triage incidents and contribute to postmortems and status visibility.

Skills

JPP credibility

Strategic product & planner workflows

ModSim/technical fluency

Tools

ModSim

Telemetry tooling

Job description

Scale AI is hiring a Mission Product Specialist to shape the product strategy behind Thunderforge's ModSim and planning-tool integrations across our strategic partners. This role sits at the intersection of joint military planning and product judgment — you'll define how the tool chain should evolve for planners at PACOM, EUCOM, NORTHCOM, and other commands, and stay close enough to the technical build to keep that strategy grounded in reality.

You're a strong fit if you combine deep Joint Planning Process (JPP) credibility, a strategic eye for product and planner workflows, and enough hands-on ModSim/technical fluency to support the build when needed.

You will:

Own and support product strategy for Thunderforge's ModSim and planning-tool integrations, bringing JPP expertise and planner insight to roadmap and prioritization discussionsPropose process and product improvements based on planner workflows, feedback, and adoption metricsPartner with product teams to help define and improve observability and telemetry for the programRepresent PACOM, EUCOM, NORTHCOM, and other strategic partner's needs through proactive communication and detail-oriented executionWork with product and engineering teams to surface integration and reliability gaps that inform strategy and prioritiesSupport hands-on troubleshooting and maintenance of ModSim and data-integration environmentsHelp triage and diagnose incidents, contributing to postmortems and status visibility through resolution

*Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.*

The base salary range for this full-time position in the location of Washington DC is:

$283,200—$354,000 USD

***PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.*

About Us:

*At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst& Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.*

*We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.*

*We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [e-mail]. Please see the United States Department of Labor's Know Your Rights poster for additional information.*

*We comply with the United States Department of Labor's Pay Transparency provision.*

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