Mission Operations Leader for Critical Systems

Booz Allen; Chantilly (VA); On-site; USD 99,000 - 225,000; Full time

Job summary

Booz Allen Hamilton is seeking a Chief of Mission Operations in Chantilly, VA. You will lead day-to-day execution of mission operations, guiding the Lead Site Reliability Engineer and Operations team to deliver reliable, scalable services.

You’ll drive predictive analytics, outage readiness, and operational rigor for major mission events. You’ll collaborate with technical and business leaders, manage incident response, capacity planning, and performance metrics, and report to executives on risks

Qualifications

• 10+ years in leading site reliability, production ops, or IT operations
• Active TS/SCI clearance; willingness to polygraph
• Bachelor’s degree or 14+ years IT ops experience in lieu of a degree
• Ability to obtain Security+ CE, SSCP, CCNA-Security, or GSEC within 6 months of start date

Responsibilities

• Direct leadership of site reliability and operations teams to ensure high-quality service delivery
• Strategic oversight of incident management, change management, system capacity planning, and operational readiness
• Executive-level reporting on performance, risks, and mission-critical improvement initiatives
• Development and tracking of key operational metrics including availability, incident response, and customer impact
• Cross-functional collaboration with engineering, IT, product, and business teams to enhance workflows and service delivery

Skills

Leadership

Site Reliability

Operations management

Incident management

Strategic thinking

Stakeholder management

Analytics & reporting

Education

Bachelor’s degree

14+ years IT ops experience in lieu of degree

Tools

Jenkins

Packer

Git

Docker

Kubernetes

Nessus

JIRA

Confluence

Job description

Booz Allen Hamilton is seeking a Chief of Mission Operations in Chantilly, VA. You will lead day-to-day execution of mission operations, guiding the Lead Site Reliability Engineer and Operations team to deliver reliable, scalable services.

You’ll drive predictive analytics, outage readiness, and operational rigor for major mission events. You’ll collaborate with technical and business leaders, manage incident response, capacity planning, and performance metrics, and report to executives on risks