Mission Operations Case Support Manager

WarCollar Industries, LLC; Huntsville (AL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance premium coverage

PTO based on billable hours

Matching 401k

Education reimbursement plus paid training days

Performance bonuses

Referral bonuses

Government shutdown protection

Monthly team building events

Two major social events annually

Job summary

WarCollar Industries, LLC is seeking a Case Support Manager to oversee case workflows, provide operational support, and ensure mission readiness. Candidates should have a strong law enforcement background and a Top Secret (TS) clearance.

This role will involve managing case documentation and collaborating with technical teams. Benefits include medical insurance coverage, 401k matching, and generous PTO including federal holidays and your birthday.

Qualifications

• Strong law enforcement background.
• Top Secret (TS) level clearance required.
• Experience in managing operational data and case documentation.

Responsibilities

• Manage case workflows and documentation.
• Support operational activities across mission environments.
• Collaborate with operators and analysts for mission readiness.

Skills

Managing case files, documentation, and operational workflows

Supporting mission operations through data entry, tracking, and reporting

Using Windows OS and Microsoft Office Suite for case management and documentation

Providing hardware and software support to mission personnel

Conducting basic system troubleshooting and user support

Coordinating with technical teams for case updates

Strong communication, organization, and analytical skills

Job description

WarCollar Industries, LLC is seeking a Case Support Manager to oversee case workflows, provide operational support, and ensure mission readiness. Candidates should have a strong law enforcement background and a Top Secret (TS) clearance.

This role will involve managing case documentation and collaborating with technical teams. Benefits include medical insurance coverage, 401k matching, and generous PTO including federal holidays and your birthday.