Mission IT Operator — 24/7 Systems & Security (TS/SCI)

CACI International Inc; Denver (CO); On-site; USD 58,000 - 117,000; Full time

Job summary

CACI International Inc is seeking a Mission IT Operator to support a 24x7 government mission. You will provide direct support for detecting, isolating, and resolving ground segment problems; and serve as first responder for all site issues. This role requires broad knowledge of both Windows and Linux-based systems across a global environment.

Shift Work (12 hours a day 0600-1800, 1800-0600/ 4 on 4 off). Applicants must hold TS/SCI with Poly, current IAT Level II and Security+ certifications.

Qualifications

• Active TS/SCI with Poly required.
• DODI 8570.01-M IAT Level II Certification and Security+ Certification.
• System administration across UNIX, Linux, and Windows platforms.
• Excellent communication across a multi-location enterprise.
• Must be able to work a non-standard work week, weekends, and holidays; 12-hour shift work in 24x7 operations.

Responsibilities

• Resolve IT hardware and software infrastructure issues using standard analysis techniques.
• Ensure hardware, software, and systems meet functional specs.
• Troubleshoot IT infrastructure including user systems, servers, storage, and network connectivity.
• Provide system administration for assigned infrastructure and maintain security for users.
• Support new infrastructure projects and maintain configuration documentation.
• Manage incident triage and escalate to Tier 2 as needed.
• Create and manage support tickets in ITSM/CRM and communicate with end users.
• Maintain privileged access across high-priority systems.
• Interface with government and partner leadership daily.

Skills

TS/SCI with Poly

IAT Level II

Security+

Communication skills

UNIX

Linux

Windows

VMware

HP OpenView

CA-based Concord

Tools

VMware

HP OpenView

CA-based Concord

Job description

CACI International Inc is seeking a Mission IT Operator to support a 24x7 government mission. You will provide direct support for detecting, isolating, and resolving ground segment problems; and serve as first responder for all site issues. This role requires broad knowledge of both Windows and Linux-based systems across a global environment.

Shift Work (12 hours a day 0600-1800, 1800-0600/ 4 on 4 off). Applicants must hold TS/SCI with Poly, current IAT Level II and Security+ certifications.