Mission-Driven Thrift Store Manager

The Archway; Fort Worth (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

The Archway's Berry Good Buys in Fort Worth is seeking a Store Manager. This is a hands-on leadership role overseeing daily operations, staff coaching, pricing of donations, and customer experience while ensuring financial performance and mission alignment.

You will build a dependable team culture, maintain high store standards, handle cash deposits, and collaborate with agency leadership to plan growth. Experience in retail, supervision, and thrift operations is preferred; the role offers a

Qualifications

• High school diploma or equivalent; combination of education and experience acceptable.
• At least three years in retail sales, merchandising, or store operations.
• Supervisory experience in a retail environment.
• Thrift, resale, or donation-based retail experience is a plus.
• Strong math, cash handling, and organizational skills.
• Proficiency with POS systems and Microsoft Outlook.
• Ability to lift up to 50 pounds and stand for extended periods.
• Ability to work professionally with people from diverse backgrounds.

Responsibilities

• Meet monthly and annual sales and revenue goals.
• Lead, supervise, schedule, coach, and hold store employees accountable.
• Build a dependable team culture grounded in professionalism, respect, and excellent customer service.
• Oversee daily store operations, including opening and closing procedures, cash handling, deposits, and POS activity.
• Evaluate, price, merchandise, and oversee the sale of donated goods, including higher‑end and specialty items.
• Maintain consistently high standards for cleanliness, organization, merchandising, and the overall appearance of the store.
• Provide a positive experience for customers, donors, volunteers, and community partners.
• Address employee, customer, safety, theft, and facility concerns calmly and appropriately.
• Complete timely and accurate financial, operational, and personnel reporting.
• Monitor sales trends and identify opportunities to improve revenue, efficiency, and the customer experience.
• Work with agency leadership to plan for the store’s continued growth and long‑term success.
• Represent The Archway and its mission professionally in the community.

Skills

Retail leadership

Customer service

Team leadership

Problem solving

Cash handling

POS systems

Microsoft Outlook

Education

High school diploma

Tools

POS systems

Microsoft Outlook

Job description

The Archway's Berry Good Buys in Fort Worth is seeking a Store Manager. This is a hands-on leadership role overseeing daily operations, staff coaching, pricing of donations, and customer experience while ensuring financial performance and mission alignment.

You will build a dependable team culture, maintain high store standards, handle cash deposits, and collaborate with agency leadership to plan growth. Experience in retail, supervision, and thrift operations is preferred; the role offers a