Store Manager: Purpose‑Driven Thrift Store Leader

The Archway Careers; Fort Worth (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

The Archway in Fort Worth is seeking a Store Manager for Berry Good Buys to lead daily operations, drive sales goals, and advance our mission to support survivors of domestic violence. You will supervise staff, price and merchandise donations, maintain high standards of cleanliness and presentation, and ensure exceptional customer service in a busy thrift store.

This hands-on leadership role requires practical problem-solving, calm decision-making, and collaboration with agency leadership to

Qualifications

• High school diploma or equivalent combination of education and experience.
• At least three years of experience in retail sales, merchandising, or store operations.
• Supervisory experience in a retail environment.
• Thrift, resale, consignment, furniture, or donation-based retail experience is a plus but not required.
• Understanding of basic retail and inventory principles.
• Strong math, cash-handling, and organizational skills.
• Basic knowledge of POS systems and computers, including proficiency with Microsoft Outlook.
• Strong interpersonal, communication, and problem-solving skills.
• Demonstrated ability to lead a team while collaborating effectively with others.
• Ability to work professionally and respectfully with people from a wide variety of backgrounds and circumstances.
• Ability to respond appropriately to challenging customer, personnel, and community situations.
• Ability to lift up to 50 pounds and to stand, walk, bend, reach, and move merchandise for extended periods.
• Ability to pass a background check.

Responsibilities

• Meet monthly and annual sales and revenue goals
• Lead, supervise, schedule, coach, and hold store employees accountable
• Build a dependable team culture grounded in professionalism, respect, and excellent customer service
• Oversee daily store operations, including opening and closing procedures, cash handling, deposits, and POS activity
• Evaluate, price, merchandise, and oversee the sale of donated goods, including higher-end and specialty items
• Maintain consistently high standards for cleanliness, organization, merchandising, and the overall appearance of the store
• Provide a positive experience for customers, donors, volunteers, and community partners
• Address employee, customer, safety, theft, and facility concerns calmly and appropriately
• Complete timely and accurate financial, operational, and personnel reporting
• Monitor sales trends and identify opportunities to improve revenue, efficiency, and the customer experience
• Work with agency leadership to plan for the store’s continued growth and long-term success
• Represent The Archway and its mission professionally in the community

Skills

Retail management

Staff supervision

Customer service

Merchandising

Cash handling

Inventory management

POS systems

Team leadership

Communication

Education

High school diploma

Tools

POS systems

Microsoft Outlook

Job description

The Archway in Fort Worth is seeking a Store Manager for Berry Good Buys to lead daily operations, drive sales goals, and advance our mission to support survivors of domestic violence. You will supervise staff, price and merchandise donations, maintain high standards of cleanliness and presentation, and ensure exceptional customer service in a busy thrift store.

This hands-on leadership role requires practical problem-solving, calm decision-making, and collaboration with agency leadership to