Receiving Team Member - Part Time

Vapor Thrift Store; Birmingham (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Vapor Thrift Store in Birmingham, AL is seeking a Receiving Associate to help drive store profitability by greeting donors, sorting donations, and selecting sellable items for sale. This role requires excellent customer service, the ability to work outdoors in all weather, and the physical stamina to lift 50+ pounds and enforce store policies.

You will be part of a mission-driven team focused on service and community impact, with occasional local staff meetings.

Qualifications

• Excellent customer service skills with an upbeat, positive demeanor.
• Able to repeatedly lift 50+ pounds unassisted.
• Able to work outside in all year-round temperatures.
• Able to kindly, but firmly enforce VTS policies on non-accepted items.
• Quickly and efficiently evaluate “keep or trash” for all donated items.

Responsibilities

• Greet donors and assist customers with questions.
• Sort donations and select sellable items for Vapor Thrift Store to sell.
• Unload donor vehicles quickly and efficiently; inspect items for quality.
• Maintain clean and organized donation area; manage trash/recycling.
• Open/close procedures if scheduled; ensure workspace is organized.

Skills

Excellent Customer Service

Heavy Lifting

Outdoor Work

Policy Enforcement

Item Evaluation

Job description

Position Reports to:

Warehouse Assistant Store Manager

Position Description:

The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.

Capability Requirements

1. Love our Lord and commit to our mission…

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

2. Embody and embrace our values…

• Urgent Pursuit


• Sacrificial Service


• Intentional Development


• Clear Communication


• Complete Alignment


• Excellent Execution

3. Have excellent customer service skills with an upbeat, positive, and joyful demeanor

4. Able to work outside in all year-round temperatures (i.e., freezing winter through Alabama summer temperatures exceeding 100*)

5. Able to kindly, but firmly enforce VTS policies on non-accepted items

6. Repeatedly lift 50+ pounds unassisted

7. Quickly and efficiently evaluate “keep or trash” for all donated items

Time Requirements:

This position will require between 32-40 hours per week depending on need and availability.

Travel Requirements:

Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)

Position Duties:

The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.

• Excellent Customer Service
  
  
  
  • Greet every customer and treat them with respect, optimism and joy at all times
  
  
  • Answer any and all questions for customers
  
  
  • Assist with any customer needs
  
  
  • Properly thank each customer for their business and donation
  
  
  • Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
  
  
  • Share the vision and mission of Vapor Ministries with customers
  
  
  
  


• Receiving
  
  
  
  • Quickly and efficiently unload all donor vehicles
  
  
  • Inspect each donated item for quality and condition and sort to proper department or trash
  
  
  • Maintain a clean and organized donation area throughout the work day
  
  
  • Remove all trash/recycling to the dumpster areas
  
  
  • Retrieve and load furniture for customers that are sold inside the store
  
  
  
  


• Opening/Closing
  
  
  
  • If scheduled to open or close, perform and complete the opening/closing checklist procedures
  
  
  
  


• Housekeeping
  
  
  
  • Ensure a properly organized workspace during operating hours
  
  
  • Close receiving and the warehouse and leave it organized, stocked, and ready to be used the next work day
  
  
  
  


• Trash & Exterior Excellence
  
  
  
  • Maintain the cleanliness of the dumpster and overflow areas
  
  
  • Maintain the cleanliness and visual excellence of the exterior areas of the store
  
  
  
  

Disclaimer:

Other duties may be assigned as necessary on a temporary and infrequent basis.