Mission-Driven Healthcare Account Support Specialist

Zenova; Sunset Corners (FL); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

DailyPay

Tuition Assistance

EAP

Life Insurance

HSA

Wellness Program

Discounted home/auto loans

Job summary

Wellpath is seeking an Account Support Specialist to provide operational and administrative support for FBOP accounts. You will coordinate patient referrals, manage schedules, and handle medical records with accuracy and confidentiality.

Join a mission-driven team focused on underserved populations, with opportunities for growth, ongoing training, and a collaborative environment. This role is based in the United States and supports federal account operations.

Qualifications

• College degree or related experience.
• Associate degree in Healthcare Administration or Business Administration preferred; equivalent work experience may be considered.
• Two or more years of experience in healthcare scheduling, medical records, referral coordination, or related healthcare support role.
• Experience with electronic scheduling systems, EMRs, or healthcare operational software preferred.

Responsibilities

• Support the Account Manager in the daily administration and operation of FBOP accounts.
• Coordinate patient referrals, appointment scheduling, and clinic activities while ensuring contractual turnaround times are met.
• Enter, update, and maintain referral, appointment, and patient information within systems.
• Obtain, organize, track, and distribute medical records and required documentation from providers and facilities.
• Provide administrative support through data entry, reporting, record maintenance, quality checks, and coverage during Account Manager absences.

Skills

EMRs

Scheduling software

Data entry

Education

College degree or related experience

Associate degree in Healthcare/Admin

Tools

EMRs

Scheduling systems

Healthcare software

Job description

Wellpath is seeking an Account Support Specialist to provide operational and administrative support for FBOP accounts. You will coordinate patient referrals, manage schedules, and handle medical records with accuracy and confidentiality.

Join a mission-driven team focused on underserved populations, with opportunities for growth, ongoing training, and a collaborative environment. This role is based in the United States and supports federal account operations.