Mission-Driven COO & Operational Excellence Leader

Ladders; Los Angeles (CA); On-site; USD 275,000 - 310,000; Full time

Benefits offered by this job

Generous PTO and holidays

Excellent medical, dental, and vision

403b retirement plan with employer

Tuition reimbursement

FSA and HSA options

Job summary

Ladders is seeking a Chief Operating Officer to provide broad operational leadership for a mission-driven organization in the Education, Government & Non-Profit sector. The role emphasizes compliance, internal controls, data governance, and enterprise decision-making, with a focus on aligning programs and operations for strong performance.

The position is based in Los Angeles, CA, on-site, and requires close collaboration with senior leaders to build high-performing teams and oversee technology

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 10+ years of senior leadership experience in operations, compliance, or technology governance.
• Experience leading complex organizations and enterprise change initiatives.
• Preferred experience in nonprofit, healthcare, education, or mission-driven sectors.
• Ability to handle sensitive information with discretion.

Responsibilities

• Provide oversight for enterprise compliance and internal controls.
• Establish processes to identify and mitigate risks.
• Lead operational planning that aligns with strategic priorities.
• Promote data governance and evidence-based decision-making.
• Oversee technology governance to ensure investments support organizational goals.
• Ensure effective integration of programs and operations to enhance performance.
• Develop high-performing teams across diverse organizational functions.

Skills

Executive leadership

Operational governance

Data governance

Education

Bachelor's degree

Advanced degree preferred

Job description

Ladders is seeking a Chief Operating Officer to provide broad operational leadership for a mission-driven organization in the Education, Government & Non-Profit sector. The role emphasizes compliance, internal controls, data governance, and enterprise decision-making, with a focus on aligning programs and operations for strong performance.

The position is based in Los Angeles, CA, on-site, and requires close collaboration with senior leaders to build high-performing teams and oversee technology