Mission-Driven Cashier: Customer Care & Fast Service

Goodwill Industries of the Southern Piedmont; Matthews (NC); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Training programs

Team discounts

Benefits package (FT only)

Job summary

Goodwill Industries of the Southern Piedmont is hiring for a front-line retail associate to provide friendly, efficient customer service at the register and assist with donations.

You will keep the sales floor organized, maintain a clean environment, and help donors with receipts and sorting tasks. No experience is required; training is provided, with opportunities for growth and a positive, mission-driven team.

Qualifications

• No experience required; willingness to learn and grow.
• Cash handling experience is a plus.
• Able to follow instructions in a fast-paced retail setting.
• Honest, respectful, and aligned with Goodwill’s values.
• Able to stand, move, and lift up to 10 pounds.

Responsibilities

• Provide friendly, efficient customer service at the register—ring sales, handle payments, bag merchandise, and thank customers.
• Keep the sales floor stocked and organized: move clothing from the backroom, merchandise clothing by type/color, and ensure racks are tidy and rotated.
• Maintain a clean, safe shopping environment including dressing rooms and work areas.
• Greet donors, accept donations, and issue receipts.
• Support donation door operations and perform sorting/hanger tasks as needed.
• Report any safety, security, or theft concerns to store management.
• Help with other duties as assigned to support a strong team environment.

Skills

Customer service

Cash handling

Team player

Willingness to learn

Job description

Goodwill Industries of the Southern Piedmont is hiring for a front-line retail associate to provide friendly, efficient customer service at the register and assist with donations.

You will keep the sales floor organized, maintain a clean environment, and help donors with receipts and sorting tasks. No experience is required; training is provided, with opportunities for growth and a positive, mission-driven team.