Mission-Driven Cashier & Customer Experience Champion

Goodwill Industries of the Southern Piedmont; Charlotte (NC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Free skill-building and training

Generous team member discounts

Medical, dental, vision, PTO, tuition

Job summary

Goodwill Industries of the Southern Piedmont is hiring for a retail team member in Charlotte, NC. Starting at $15/hour with annual raises and production bonuses, this role focuses on friendly customer service at the register, stocking the floor, and assisting donors.

You will greet customers, ring sales, process donations, and help maintain a clean, organized store environment. No experience is required, though cash handling is a plus.

Qualifications

• No experience required; willing to learn and grow.
• Cash handling experience is a plus.
• Able to stand for long periods and lift up to 10 pounds.
• Positive, dependable with strong communication.
• Aligned with Goodwill’s mission and values.

Responsibilities

• Provide friendly, efficient customer service at the register—ring sales, handle payments, bag merchandise, and thank customers.
• Keep the sales floor stocked and organized: move clothing from the backroom, merchandise clothing by type/color, and ensure racks are tidy and rotated.
• Maintain a clean, safe shopping environment including dressing rooms and work areas.
• Greet donors, accept donations, and issue receipts.
• Support donation door operations and perform sorting/hanger tasks as needed.
• Report any safety, security, or theft concerns to store management.
• Help with other duties as assigned to support a strong team environment.

Skills

Customer service

Cash handling

Team player

Job description

Goodwill Industries of the Southern Piedmont is hiring for a retail team member in Charlotte, NC. Starting at $15/hour with annual raises and production bonuses, this role focuses on friendly customer service at the register, stocking the floor, and assisting donors.

You will greet customers, ring sales, process donations, and help maintain a clean, organized store environment. No experience is required, though cash handling is a plus.