Mission-Critical Quality Engineer: Customer Experience

CFO Trane U.S. Inc.-CFO; Columbia (SC); On-site; USD 70,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401K match

Tuition assistance

Paid time off

Job summary

Trane Technologies is seeking a Mission Critical Customer Quality Engineer to join our team, focused on delivering outstanding equipment performance and customer satisfaction across manufacturing operations.

You will analyze CTQ elements, lead root-cause investigations, drive continuous quality improvements, and report KPIs while collaborating across functions and sites to meet customer requirements.

Qualifications

• Bachelor’s degree in engineering or related field.
• 3+ years in Quality/Manufacturing Engineering with customer focus.
• Strong knowledge of ISO 9001, Six Sigma, Lean.
• Experience with FMEA and 8D problem solving.
• Excellent communication and cross-functional collaboration.

Responsibilities

• Develop a strong understanding of equipment performance and CTQ elements.
• Facilitate and complete Root Cause Analysis across functions.
• Utilize tools to evaluate effectiveness of Mission Critical function and report KPIs.
• Lead cross-functional teams to implement corrective and preventive actions.
• Interact with multiple departments and drive continuous improvements.

Skills

Quality Systems

FMEA

Root Cause Analysis

Six Sigma

Lean Manufacturing

Customer Relations

Analytical Skills

Problem Solving

Communication Skills

Education

Bachelor’s degree in engineering

Job description

Trane Technologies is seeking a Mission Critical Customer Quality Engineer to join our team, focused on delivering outstanding equipment performance and customer satisfaction across manufacturing operations.

You will analyze CTQ elements, lead root-cause investigations, drive continuous quality improvements, and report KPIs while collaborating across functions and sites to meet customer requirements.