Mission-Critical Public Safety Dispatcher

weldgov; Greeley (CO); On-site; USD 40,000 - 52,000; Full time

Job summary

Weld County is seeking an Emergency Communications Specialist to serve as the vital link between citizens and first responders. This role requires calm under pressure and a strong commitment to public safety.

You will handle emergency and non-emergency calls, assess situations, and coordinate with field units while monitoring multiple communications systems. The position requires flexibility across shifts and overtime as needed.

Qualifications

• High school diploma or GED required.
• 2 years experience in a customer service focused role.
• Public safety emergency communications center experience preferred.
• Minimum typing speed 40 wpm.
• Must pass background check.
• Must obtain CCIC/NCIC and IAED EMD certifications within required timeframes.

Responsibilities

• Answer incoming emergency and non-emergency calls promptly.
• Assess situation and determine correct course of action.
• Enter incident details into CAD and update calls as needed.
• Monitor radio traffic and track unit activity.
• Ensure timely dissemination of information to responders.

Skills

Customer service experience

Typing 40 wpm

Education

High School Diploma / GED

CPR Certification within 60 days

Tools

IAED EMD Certification

CCIC/NCIC Certification

Job description

Weld County is seeking an Emergency Communications Specialist to serve as the vital link between citizens and first responders. This role requires calm under pressure and a strong commitment to public safety.

You will handle emergency and non-emergency calls, assess situations, and coordinate with field units while monitoring multiple communications systems. The position requires flexibility across shifts and overtime as needed.