Mission-Critical Police Dispatcher

Regional 911 Intake Solutions; Riverton (IA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

medical, dental, and vision coverage

retirement plans

paid leave

employee-assistance resources

continuing education

Job summary

Regional 911 Intake Solutions in Riverton, IA, is seeking Police Dispatchers to handle emergency and nonemergency calls, document locations and vehicle details, and assign calls to officers based on priority and procedures.

Typing accuracy, clear radio communication, and multitasking are essential. Training and background checks apply; shifts may include nights, weekends, and overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Multitasking

Radio communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Riverton, IA, is seeking Police Dispatchers to handle emergency and nonemergency calls, document locations and vehicle details, and assign calls to officers based on priority and procedures.

Typing accuracy, clear radio communication, and multitasking are essential. Training and background checks apply; shifts may include nights, weekends, and overtime as needed.