Mission-Critical Fire Dispatcher - 24/7 Ops & Mutual Aid

911 Emergency Communications; Illinois; Sur place; USD 45 000 - 75 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Résumé du poste

911 Emergency Communications in Madison, IL seeks a full-time Fire Dispatcher to coordinate fire service responses. You will receive incident details, alert resources, and maintain clear radio communications with responding crews in a fast-paced environment.

Applicants should have a high school diploma, strong data-entry and map-reading skills, and the ability to work varied shifts, including nights and weekends. Training and certifications may be required for certain assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Comfort with computer systems, maps, and radio communication is important.

Responsabilités

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Connaissances

Radio communication

Attention to detail

Calm under pressure

Data entry

Formation

High school diploma

Outils

CAD systems

Description du poste

911 Emergency Communications in Madison, IL seeks a full-time Fire Dispatcher to coordinate fire service responses. You will receive incident details, alert resources, and maintain clear radio communications with responding crews in a fast-paced environment.

Applicants should have a high school diploma, strong data-entry and map-reading skills, and the ability to work varied shifts, including nights and weekends. Training and certifications may be required for certain assignments.