Fire Dispatcher: Communications & Incident Response

911 Emergency Communications; Madison (ME); On-site; USD 42,000 - 64,000; Full time

Job summary

911 Emergency Communications in Madison, ME is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews from a centralized dispatch hub.

Ideal candidates have a high school diploma or equivalent and may need fire dispatch or EMCT training. Strong computer skills, data entry accuracy, maps, and radio communication are essential;

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or equivalent

Fire dispatch certification / Emergency medical dispatch training

Job description

911 Emergency Communications in Madison, ME is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews from a centralized dispatch hub.

Ideal candidates have a high school diploma or equivalent and may need fire dispatch or EMCT training. Strong computer skills, data entry accuracy, maps, and radio communication are essential;