Mission-Control Dispatcher for Field Techs

Service Professionals; Union (NJ); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Growth opportunities

Tech-enabled tools

Recognition program

Job summary

Service Professionals in Union, NJ is seeking a full-time Dispatcher to join a customer-obsessed team. You will coordinate technicians and ensure accurate records before and after each job, delivering an exceptional experience for both workers and customers.

The ideal candidate has 1–2 years in a dispatcher role, is highly organized, build rapport easily, and can multitask under pressure. Familiarity with ServiceTitan is a plus as we scale operations in New Jersey.

Qualifications

• 1–2 years in a dispatcher role.
• Detail-oriented and well organized.
• Able to build relationships quickly and communicate clearly.
• Able to prioritize multiple tasks simultaneously.
• Familiarity with ServiceTitan is a plus.

Responsibilities

• Dispatch technicians to customers and ensure they have accurate records before and after each job.
• Deliver an exceptional experience for technicians and customer support representatives.

Skills

Dispatcher experience

Organizational skills

Customer service

Multi-tasking

Tools

ServiceTitan

Job description

Service Professionals in Union, NJ is seeking a full-time Dispatcher to join a customer-obsessed team. You will coordinate technicians and ensure accurate records before and after each job, delivering an exceptional experience for both workers and customers.

The ideal candidate has 1–2 years in a dispatcher role, is highly organized, build rapport easily, and can multitask under pressure. Familiarity with ServiceTitan is a plus as we scale operations in New Jersey.