Mission Account Director: AI-Driven DoD Strategy & Pipeline

ServiceNow; Vienna (VA); Remote; USD 180,000 - 240,000; Full time

Job summary

ServiceNow is seeking an Mission Account Director for the Department of War. You will coordinate DoW-wide strategy, secure executive access to senior stakeholders, and craft messaging that ties ServiceNow to mission outcomes.

The role focuses on building demand and a robust pipeline across major pursuits. The ideal candidate has 10+ years in federal or defense enterprise sales, demonstrated ability to close large deals, and existing DoD relationships.

Qualifications

• Experience applying or evaluating AI in work processes, decision-making, or problem-solving.
• 10+ years in federal or defense enterprise sales or leadership roles.
• Proven track record of building pipeline and closing large, complex deals.

Responsibilities

• Coordinate DoW-wide account strategy and align initiatives across regional leads and mission account managers.
• Secure and manage executive access to senior DoD stakeholders.
• Develop plays and messaging connecting ServiceNow to mission outcomes across DoW.
• Drive demand generation and pipeline creation across assigned mission areas.

Skills

AI in workflows

Federal/DoD sales

Executive relationship mgmt

Cross-stakeholder coordination

Security clearance desired

Job description

ServiceNow is seeking an Mission Account Director for the Department of War. You will coordinate DoW-wide strategy, secure executive access to senior stakeholders, and craft messaging that ties ServiceNow to mission outcomes.

The role focuses on building demand and a robust pipeline across major pursuits. The ideal candidate has 10+ years in federal or defense enterprise sales, demonstrated ability to close large deals, and existing DoD relationships.