Mission Account Director - DoD Enterprise Sales (Remote)

ServiceNow; United States; Remote; USD 180,000 - 280,000; Full time

Job summary

ServiceNow is seeking a Mission Account Director to coordinate DoW-wide strategy and executive access, aligning the go-to-market across regional sales directors and mission account managers. You will spearhead major pursuits and ensure strategic initiatives point in the same direction.

Success is measured by demand and pipeline you create. The role requires 10+ years of federal or defense enterprise sales, DoD relationships, and a proven ability to close large, complex deals.

Qualifications

• Experience integrating AI into work processes, decision-making, or problem-solving.
• 10+ years of federal or defense enterprise sales or account leadership experience.
• Track record of creating pipeline and closing large, complex deals.
• Experience selling to DoD or federal agencies, including FAR/DFARS/IDIQ/GSA vehicles.
• Existing relationships within DoD services or combatant commands.
• Proven ability to build and lead executive relationships across multiple stakeholders.
• Ability to coordinate across sales leaders without direct line authority.
• Active security clearance preferred or ability to obtain one.
• Nice to have: experience with systems integrators or defense industrial base partners.

Responsibilities

• Coordinate DoW-wide account strategy and align initiatives across RSDs and MAMs
• Secure and manage executive access to senior mission stakeholders
• Spearhead major pursuits, including large, multi-year enterprise opportunities
• Build plays and messaging that connect ServiceNow to mission outcomes across the DoW
• Drive demand generation and pipeline creation across assigned mission areas

Skills

AI integration

Federal DoD sales

Executive relationships

Stakeholder relations

Security clearance

DoD networks

Job description

ServiceNow is seeking a Mission Account Director to coordinate DoW-wide strategy and executive access, aligning the go-to-market across regional sales directors and mission account managers. You will spearhead major pursuits and ensure strategic initiatives point in the same direction.

Success is measured by demand and pipeline you create. The role requires 10+ years of federal or defense enterprise sales, DoD relationships, and a proven ability to close large, complex deals.