MIS Specialist: IT Systems Support & Security Expert

The GEO Group, Inc.; Laredo (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

The GEO Group, Inc. is seeking an MIS Specialist to maintain computer operations across the facility and provide technical support for PCs, servers, and network administration. You will ensure security, backups, and timely reporting while assisting staff and vendors.

A Bachelor's degree in Computer Science and at least 5 years of related experience are required. You will track technology inventory, prepare reports using Crystal Reports, and travel to other facilities as needed.

Qualifications

• Bachelor's degree in Computer Science or related field with a minimum of five (5) years of work experience in a related role with experience in hardware and software operations.
• Ability to identify and solve computer problems and act independently with a wide variety of employees and vendors required.
• Ability to understand and resolve technical problems independently.

Responsibilities

• Provide technical support to ensure personal computers and servers (hardware and software) are performing properly; lead system security, operation, and maintenance.
• Track technology inventory; research specifications and order required hardware/software.
• Monitor the computer operations’ budget in conjunction with regional I.T. staff.
• Maintain security administration of systems; assign local domain log-in profiles and passwords.
• Ensure users have access to appropriate applications and files.
• Create, maintain, modify, and produce accurate, timely reports using Crystal Reports.
• Collaborate with the training department to develop and implement system training.
• Maintain and restore daily backups on LAN.
• Ensure strict adherence to software licensing rules and maintain careful records.
• Generate technical reports on utilization, projected needs, and other areas.
• Travel to other facilities not limited to your home region.

Skills

Troubleshooting

Independent work

Vendor interaction

Problem solving

Education

Bachelor's degree in Computer Science or related field

Tools

Crystal Reports

Job description

The GEO Group, Inc. is seeking an MIS Specialist to maintain computer operations across the facility and provide technical support for PCs, servers, and network administration. You will ensure security, backups, and timely reporting while assisting staff and vendors.

A Bachelor's degree in Computer Science and at least 5 years of related experience are required. You will track technology inventory, prepare reports using Crystal Reports, and travel to other facilities as needed.