MIS SPECIALIST

The GEO Group, Inc.; Laredo (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

The GEO Group, Inc. is seeking an MIS Specialist to maintain computer operations across the facility and provide technical support for PCs, servers, and network administration. You will ensure security, backups, and timely reporting while assisting staff and vendors.

A Bachelor's degree in Computer Science and at least 5 years of related experience are required. You will track technology inventory, prepare reports using Crystal Reports, and travel to other facilities as needed.

Qualifications

• Bachelor's degree in Computer Science or related field with a minimum of five (5) years of work experience in a related role with experience in hardware and software operations.
• Ability to identify and solve computer problems and act independently with a wide variety of employees and vendors required.
• Ability to understand and resolve technical problems independently.

Responsibilities

• Provide technical support to ensure personal computers and servers (hardware and software) are performing properly; lead system security, operation, and maintenance.
• Track technology inventory; research specifications and order required hardware/software.
• Monitor the computer operations’ budget in conjunction with regional I.T. staff.
• Maintain security administration of systems; assign local domain log-in profiles and passwords.
• Ensure users have access to appropriate applications and files.
• Create, maintain, modify, and produce accurate, timely reports using Crystal Reports.
• Collaborate with the training department to develop and implement system training.
• Maintain and restore daily backups on LAN.
• Ensure strict adherence to software licensing rules and maintain careful records.
• Generate technical reports on utilization, projected needs, and other areas.
• Travel to other facilities not limited to your home region.

Skills

Troubleshooting

Independent work

Vendor interaction

Problem solving

Education

Bachelor's degree in Computer Science or related field

Tools

Crystal Reports

Job description

Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work For GEO

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Role and Responsibilities:

Role

As MIS Specialist, you will maintain various computer operations throughout the facility, as well as provide technical support and advice regarding computers, telecommunications, and network administration. Part of your role will be to:

• Provide technical support to ensure personal computers and servers (hardware and software) are performing properly; lead system security, operation, and maintenance.
• Track technology inventory; research specifications and order required hardware/software.
• Monitor the computer operations’ budget in conjunction with regional I.T. staff.
• Maintain security administration of systems; assign local domain log-in profiles and passwords.
• Ensure users have access to appropriate applications and files.
• Create, maintain, modify, and produce accurate, timely reports using Crystal Reports.
• Collaborate with the training department to develop and implement system training.
• Maintain and restore daily backups on LAN.
• Ensure strict adherence to software licensing rules and maintain careful records.
• Generate technical reports on utilization, projected needs, and other areas.
• Travel to other facilities not limited to your home region.
• Use your general knowledge of telephone systems.

Qualifications

Competencies Required:

Minimum Requirements

If you have a knack for identifying and solving computer issues; enjoy acting independently as well as interacting with a wide variety of employees and vendors; and have good troubleshooting and problem-solving skills, keep reading. Join a team that is proud of helping people reenter society. Apply if you have:

• Bachelor's degree in Computer Science or related field with a minimum of five (5) years of work experience in a related role with experience in hardware and software operations. Educational and progressive work experience may be substituted for a bachelor’s degree at management’s discretion.
• Ability to identify and solve computer problems and act independently with a wide variety of employees and vendors required.
• Ability to understand and resolve technical problems independently.

Physical Requirements

• Frequently: lift or carry up to 20 lbs.; bend, stoop, reach above shoulder level, work with machinery, walk, stand, sit.
• Occasionally: lift or carry up to 60 lbs. or more, and push or pull up to 60 lbs.; climb, walk.

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