MiPSE Support Specialist

Kent Intermediate School District; Grand Rapids (MI); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid sick and vacation days

Michigan school retirement program

Public Service Loan Forgiveness (PSLF)

Job summary

Kent ISD seeks a MiPSE Support Specialist to provide training, technical assistance, and consultation for MiPSE/PowerSchool Special Programs. This role serves Kent ISD, member districts, and partner counties across Michigan.

Responsibilities include user support, training development, and collaboration with the MiPSE team to balance workload and ensure timely data processing. Prior MiPSE/PowerSchool experience is valued; full-time on-site role in Grand Rapids, MI.

Qualifications

• Bachelor’s degree in education, business, IT or related field preferred.
• Three years’ successful experience in a special education setting preferred.
• Strong knowledge of PowerSchool Special Education (MiPSE) preferred; uses MS Office and databases.

Responsibilities

• Provides support to MiPSE users and partners by troubleshooting issues and handling reports.
• Develops and presents training to MiPSE users, partners, and administrative assistants.
• Facilitates MiPSE User Group and New User trainings and co-presents trainings.
• Develops solutions for MiPSE development for compliance and better functionality.
• Manages reports within MiPSE and supports data collection and billing processes.

Skills

Strong communication

Organizational skills

Independence

Training development

Equity and inclusion

Education

Bachelor’s degree in education, business, IT or related field

Tools

MiPSE

PowerSchool

Microsoft Office

Job description

Kent Intermediate School District Educational Service Center - Grand Rapids, Michigan Open in Google Maps

MiPSE Support Specialist

Kent Intermediate School District - Grand Rapids, Michigan Open in Google Maps

This job is also posted in Kent Intermediate School District , and Kent ISD

Job Details

Job ID: 5972636
Application Deadline: Posted until filled
Posted: Oct 27, 2026 4:00 AM (UTC)

Starting Date: Jan 4, 2027

Job Description

MiPSE Support Specialist

Kent ISD

Non-Union Hourly Classified, Grade5

8 hours per day, 260 days per year (year round)

Summary

This position is responsible for support, training and development of the Kent ISD web based special education student management system (MiPSE/PowerSchool Special Programs). It provides guidance, technical assistance, professional development and consultation for Kent ISD, our Member Districts and a consortium of counties across Michigan.

Job Qualifications:

• Bachelor’s degree in education, business, IT or related field preferred.
• Three years’ successful experience in a special education setting preferred.
• A strong knowledge of PowerSchool Special Education (MiPSE) preferred. Utilizes and performs advanced computer operations including the Microsoft Office Suite, various state and local databases and web-based functions.
• Must have the ability to meet deadlines, to concentrate and pay close attention to details and to organize, prioritize and work independently as well as schedule and produce work in a timely manner.
• Experience developing training and support programs.
• Must possess exceptional organizational, verbal, and written communication skills to effectively interact with superiors, peers, subordinates, local/state/national education reps, and regulatory/funding agencies, constituent districts, and the public-at large.
• Knowledge of systems that support special education in the school setting.
• Ability and experience in reviewing and analyzing data
• Demonstrates a strong commitment to equity, social justice, and inclusion in all practices and position responsibilities.

Specific Duties and Responsibilities:

• Provides support to MiPSE users and partners by troubleshooting issues and support emails, writing reports and managing scripts, managing security for users, and updating calendar tracks and annual rollover of data.
• Develops and presents training to MiPSE users, partners, and administrative assistants.
• Facilitates MiPSE User Group and New User trainings. Co-presents training for many special education processes as needed
• Develops and presents solutions to MiPSE development for compliance and better functionality. Assists in the development of new documents.
• Manages count reports within MiPSE and any development for changes. Monitors local district data within MSDS during collection and provides technical assistance to LEAs/PSAs and partners during the count collection.
• Provides technical assistance to LEAs/PSAs for transportation by writing reports, managing integration file and communicating with Dean Transportation.
• Meetings with the Medicaid team to process issues and new development for Medicaid processes. Assists in training for Medicaid and report writing to manage Service Capture.
• Implements new partners to MiPSE and provides support with reports for billing, change requests, partner concerns and technical assistance.
• Participates in outside organizations to stay informed of changes and updates.
• Collaborates with the MiPSE team by facilitating check-in and development meetings. Assists in balancing workload among the team. Communicates with PowerSchool on product participation.
• Other responsibilities as directed by supervisor.

Benefits:

• full medical, dental, and vision insurance
• generous paid sick andvacation days
• State of Michigan School Employment retirement program
• Kent ISD is a participating employer for the Public Student Loan Forgiveness program (PSLF plan) for eligible Federal student loans

Please note, due to the large number of applications, we are unable to attend to e-mail or telephone inquiries on application status.

The final candidate for this position will be required (at their cost) to furnish Kent Intermediate School District with a current Michigan State Police and FBI criminal records LiveScan check prior to our recommendation to hire.

The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Alternative requirements that may be appropriate and acceptable to the School Board may be considered. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The District does not discriminate on the basis of race, color, national origin, ethnicity, religion, sex (including gender identity or expression, sexual orientation, pregnancy, childbirth, or a related condition), age, height, weight, familial status, marital status, military service, veteran status, genetic information, disability, or any other legally protected basis, and prohibits unlawful discrimination, including harassment and retaliation, in any education program or activity that it operates, including in admission and employment. The Coordinator for Title IX, Section 504, the Age Discrimination Act and Title II is: Dave Rodgers, Assistant Superintendent of Human Resources

Position Type: Full-Time

Salary: $26.48 to $29.14 Per Hour

Job Categories:

Support Staff > Administrative Assistant

Support Staff > Clerical

Support Staff > Secretary

Contact Information

• Human Resources , Human Resources
• Educational Service Center
• Phone: [phone]
• Email: [e-mail]