Human Resources Generalist

Kent Intermediate School District; Grand Rapids (MI); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Full medical, dental, and vision-ins

Paid sick and vacation days

Public Student Loan Forgiveness (PSLF)

Job summary

Kent Intermediate School District in Grand Rapids, Michigan, is seeking a Human Resources Generalist (Non-Union). This role supports the HR team, handles confidential information, and coordinates administrative operations across districts.

The position is full-time, on-site, with benefits including medical, dental, vision, retirement, and PSLF eligibility. Starting date is to be determined with a competitive hourly rate.

Qualifications

• Bachelor’s degree is strongly preferred; significant related experience considered.
• Prior HR, administrative services or educational setting experience preferred.
• Ability to handle confidential information with discretion.
• Strong communication and interpersonal skills across diverse stakeholders.

Responsibilities

• Assist HR team in day-to-day office operations.
• Greet staff and visitors and provide guidance on inquiries.
• Receive and direct calls and mail to appropriate personnel.
• Serve as primary contact with EduStaff for substitute fingerprint processes.
• Maintain and update personnel records, including PA 189 compliance.
• Assist with policies, guidelines and master agreements.
• Maintain highly confidential correspondence and documents.
• Oversee Livescan fingerprint functions and compliance with MSHP/FBI CJIS.
• Manage iChat processes for volunteers and stakeholders.
• Coordinate staff appreciation efforts and service awards.
• Disseminate HR information to departments and records.
• Assist in preparing HR reports and handbooks.
• Attend professional development to stay current on regulations.
• Coordinate trainings, meetings, and events; calendar and logistics.
• Support HR & Legal Services to advance district goals.

Skills

Confidentiality

Communication skills

Technology proficiency

Time management

Interpersonal skills

Education

Bachelor's degree (preferred)

Tools

iChat process

HR technology platforms

Job description

Kent Intermediate School District Educational Service Center - Grand Rapids, Michigan

Job Description

Human Resources Generalist

Kent ISD

Non-Union Hourly Classified, Grade5

8 hours per day, 260 days per year (year round)

Summary: Provides advanced clerical, technical support and general assistance as an integral part of the Human Resources team; provides support to Kent ISD Administrative staff, district personnel, and constituent districts in matters concerning human resources functions, policies, procedures, and processes.

Job Qualifications:

• Bachelor’s degree is strongly preferred but will consider significant relevant work experience in a related field.
• Prior experience in human resources, administrative services, and/or an educational setting, strongly preferred.
• Requires high level of confidentiality, discretion, integrity, and advanced office skills.
• High level of communication and interpersonal skills, along with collaborative and cooperative skills, to interact effectively with all levels of administration, personnel, constituent districts, and the general public.
• Professional maturity, ability to learn and administer a broad set of organizational operations and policy; apply a high level of discretion, integrity and organizational skills.
• Ability to organize, prioritize, and work independently as well as schedule and produce work in a timely manner; ability to read, interpret, comprehend and transmit complicated and detailed instructions, including functions or legal and regulatory compliance. Emphasis on meeting tight deadlines with attention to detail while being organized to meet multiple deadlines simultaneously.
• Ability to operate effectively in environment requiring handling of confidential sensitive information.
• Strong emphasis on technology proficiency, including the ability to learn and use a variety of technologies and platforms.
• Communicate effectively with a range of stakeholders including district departments, community, and others of diverse backgrounds, experience, and personalities.
• Regular face-to-face, consistent in-person attendance required.

Specific Duties and Responsibilities:

• Assists the Human Resources team in the day-to-day operation of the Human Resources office.
• Greets, welcomes and assists staff and visitors to the Human Resources office and HR events, providing guidance on general inquiries and requests for assistance.
• Receives, screens, and directs all incoming calls and mail, referring calls to appropriate personnel as needed.
• Serves as the primary contact with EduStaff for substitute teacher fingerprint process and approvals.
• Maintain, process and update personnel and related records, including PA 189 compliance and employee testing invoices.
• Assists district administration and personnel with issues related to policies, administrative guidelines and master agreements.
• Assists with highly confidential correspondence, recommendations and documents.
• Acts as Local Agency Security Officer (LASO) for Livescan Fingerprint functions. Checks for criminal history records and processes fingerprint submissions on all candidates hired within the district and county-wide partnerships. Ensures compliance with all aspects of Michigan State Police and FBI CJIS policy.
• Oversee and properly administer the iChat process for volunteers and other stakeholders.
• Takes a lead role in carrying out the Department’s efforts and contributions toward Staff Appreciation planning, ordering, preparation and distribution, as well as assisting with Service Awards.
• Gathers and organizes Human Resources information and records, as needed, receives departmental mail, and disseminates Human Resources information to proper departments, as appropriate.
• Assists in the preparation of Human Resources reports, handbooks and employee database information.
• Periodically attends local, state, and national professional development to stay abreast of new regulations and best practices as they pertain to the district and the Human Resources team.
• Assists the HR leadership in the coordination of a variety of trainings, meetings, orientations, etc. based on the needs of district administration, personnel, and constituent districts. Central point of contact for departmental gatherings, coordinating logistics and creating a welcoming environment. Responsibility for calendar management, catering, room configurations, and attendee coordination.
• Routinely processes highly confidential correspondence, verifications, recommendations, and related documentation.
• Participates as an active and collaborative team member, fully supporting efforts of the Human Resources & Legal Services department in supporting the mission, vision, goals, and strategic plan of Kent ISD.
• Maintains regular and consistent employee attendance.
• Performs various other duties as requested by Assistant Superintendent for Human Resources & Legal Services and as needed within the Human Resources team.

Benefits: Robust benefit package includes full medical, dental, and vision insurance; generous paid sick and vacation days; State of Michigan School Employment retirement program; Kent ISD is a participating employer for the Public Student Loan Forgiveness program (PSLF plan) for eligible Federal student loans.

Please note, due to the large number of applications, we are unable to attend to e-mail or telephone inquiries on application status.

The final candidate for this position will be required (at their cost) to furnish Kent Intermediate School District with a current Michigan State Police and FBI criminal records LiveScan check prior to our recommendation to hire.

The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Alternative requirements that may be appropriate and acceptable to the School Board may be considered. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The District does not discriminate on the basis of race, color, national origin, ethnicity, religion, sex (including gender identity or expression, sexual orientation, pregnancy, childbirth, or a related condition), age, height, weight, familial status, marital status, military service, veteran status, genetic information, disability, or any other legally protected basis, and prohibits unlawful discrimination, including harassment and retaliation, in any education program or activity that it operates, including in admission and employment. The Coordinator for Title IX, Section 504, the Age Discrimination Act and Title II is: Dave Rodgers, Assistant Superintendent of Human Resources

Position Type: Full-Time

Salary: $26.48 to $29.14 Per Hour

Job ID: 5962230

Application Deadline: Nov 01, 2026 11:59 PM (Eastern Standard Time)

Starting Date: To Be Determined

Job Categories:

• Support Staff > Administrative Assistant
• Support Staff > Clerical
• Support Staff > Human Resources
• Support Staff > Receptionist
• Support Staff > Secretary

• Human Resources , Human Resources
• Educational Service Center
• Phone: [phone]
• Email: [e-mail]