Mini Bar Concierge & Inventory Specialist

CoralTree Hospitality Group; Fort Lauderdale, Northern (FL, KY); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life and disability

Flexible benefits plan

Employee assistance program

Paid time off

401(k) with match

Complimentary meals

Free hotel nights

Job summary

Pier Sixty-Six Resort in Fort Lauderdale is seeking a dedicated Mini Bar Attendant to maintain accurate charges, restock items, and ensure guest satisfaction across rooms and public areas.

The role requires excellent customer service, basic math skills, and the ability to work independently or as part of a team. A high school diploma and English fluency are essential for daily operations and guest interactions.

Qualifications

• High school diploma or equivalent.
• Proven experience in a similar role, preferably in a hotel or hospitality environment.
• Excellent customer service and communication skills.
• Basic math skills for inventory management and billing.
• Ability to work independently with minimal supervision or as part of a team.
• Fluency in English both verbal and non-verbal.
• Physical mobility and stamina to perform tasks such as lifting, bending, and standing for extended periods.
• Attention to detail and accuracy in all tasks.

Responsibilities

• Accurately record mini bar usage and prepare billing information for guest charges.
• Ensure that all charges are processed correctly and promptly.
• Ensure mini bar refrigerators and storage areas are clean, hygienic, and in good working order.
• Perform routine maintenance checks and report any malfunctions or repairs needed.
• Track and record mini bar inventory levels.
• Assist in ordering and restocking supplies as needed.
• Conduct regular inventory checks and report discrepancies.
• Ensure all items are properly stocked, fresh, and neatly arranged.
• Replace any damaged or expired items.
• Replenish mini bar supplies in guest rooms, including beverages, snacks, and other items.
• Provide courteous and efficient service to guests, responding to requests or inquiries about minibar items.
• Handle guest complaints or issues related to the mini bar promptly and professionally.
• Follow all company safety and security policies and procedures and adhere to all health and safety regulations and guidelines.
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information.
• Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and over 25 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for an extended period across a work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Perform other reasonable job duties as requested by Supervisors.

Skills

Customer service

Communication skills

Basic math

Independent worker

English fluency

Physical stamina

Attention to detail

Education

High school diploma or equivalent

Job description

Pier Sixty-Six Resort in Fort Lauderdale is seeking a dedicated Mini Bar Attendant to maintain accurate charges, restock items, and ensure guest satisfaction across rooms and public areas.

The role requires excellent customer service, basic math skills, and the ability to work independently or as part of a team. A high school diploma and English fluency are essential for daily operations and guest interactions.