Mini Bar Concierge – Luxury Resort Experience

Eden Roc Miami Beach; Miami Beach (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc

Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Eden Roc Miami Beach is seeking a Mini Bar Attendant to join our energetic hotel team. In this role you will maintain and restock mini bars in guest rooms, ensure cleanliness and presentation, and provide personalized recommendations to guests based on their preferences.

You will collaborate with housekeeping and front desk to ensure smooth operations and guest satisfaction. Ideal candidates have customer service or hospitality experience, strong communication, attention to detail, and the

Qualifications

• Previous experience in a customer service or hospitality role is preferred.
• Excellent communication and interpersonal skills.
• Attention to detail and the ability to prioritize tasks.
• Friendly and customer-focused attitude.
• Ability to work independently and as part of a team.
• Basic math skills for inventory management.
• Knowledge of hotel operations and mini bar operations is a plus.

Responsibilities

• Maintain and restock mini bars in guest rooms on a regular basis.
• Ensure the cleanliness and presentation of mini bar areas.
• Provide personalized recommendations and suggestions to guests based on their preferences.
• Monitor and track inventory levels, and place orders for replenishment as needed.
• Handle guest inquiries and resolve any issues or complaints promptly and professionally.
• Coordinate with housekeeping and front desk teams to ensure smooth operations and guest satisfaction.
• Follow all safety and sanitation guidelines to maintain a clean and hygienic work environment.
• Keep accurate records of mini bar activity and report any discrepancies to management.

Skills

Customer service

Communication skills

Attention to detail

Teamwork

Inventory math

Job description

Eden Roc Miami Beach is seeking a Mini Bar Attendant to join our energetic hotel team. In this role you will maintain and restock mini bars in guest rooms, ensure cleanliness and presentation, and provide personalized recommendations to guests based on their preferences.

You will collaborate with housekeeping and front desk to ensure smooth operations and guest satisfaction. Ideal candidates have customer service or hospitality experience, strong communication, attention to detail, and the