In-Room Mini Bar Concierge

Faena-Hotels-and-Residences-LL; Miami Beach (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Faena Miami Beach seeks a meticulous Mini Bar Attendant to curate and present a premium in-room snack and beverage assortment. You will showcase items to entice impulse purchases while maintaining pristine, fresh offerings.

Responsibilities include restocking rooms, monitoring inventory and shelf life, coordinating with Housekeeping, posting charges daily, and upholding Faena’s Path of the Warrior standards in every guest interaction.

Responsibilities

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended
• Stock all rooms and suites with a complete offering of all products as outlined in the menu.
• Present all items in guest room in a manner that is appealing and provokes an impulse buy from the guest.
• Ensure that product offerings are fresh, current dated and as intended by producer/ manufacturer.
• Wipe down/ dust all products, trays, shelves and refrigeration units containing mini bar products
• Change out menu inserts as necessary. Monitor for cleanliness and condition daily.
• Monitor product, track and schedule change of dead stock in a proactive manner.
• Maintain adequate supplies of all mini bar product on all floors for easy but secure access.
• Conduct inventory of supplies at end of period or as needed.
• Identify ways to reduce shrinkage and minimize loss.
• Communicate effectively with Housekeeping Supervisor and Butler to efficiently restock mini bars prior to guest arrival.
• Post charges for consumption daily. Charges for departing guests must be posted upon short notice as requested and never be later than the day of check out.
• Visit each occupied and departure guest room daily and monitor all room access.
• Understand Faena’s Path of the Warrior standards and practice daily.
• Restock occupied rooms in a timely matter: 10min/per room.
• Restock new arrival rooms following the daily supervisor’s requests.

Job description

Faena Miami Beach seeks a meticulous Mini Bar Attendant to curate and present a premium in-room snack and beverage assortment. You will showcase items to entice impulse purchases while maintaining pristine, fresh offerings.

Responsibilities include restocking rooms, monitoring inventory and shelf life, coordinating with Housekeeping, posting charges daily, and upholding Faena’s Path of the Warrior standards in every guest interaction.