Military Personnel Services Coordinator

Patriot-Enterprises-LL; Fort Riley (KS); Vor Ort; USD 42.000 - 68.000; Vollzeit

Zusammenfassung

Patriot Enterprises is seeking a Military Personnel Specialist at Fort Riley, KS. The role focuses on delivering exceptional customer service to Army/DoD personnel, families, civilians, and contractors, and guiding eligibility for benefits and programs.

You will also handle document processing, file maintenance, and IPPS-A related tasks. The position requires ability to use MS Office tools (Word, Excel, PowerPoint) and to operate ID card-related duties, including eligibility review and

Qualifikationen

• Experience in customer service support roles
• Military background or familiarity preferred

Aufgaben

• Provide exceptional customer service to Armed Forces members, family members, civilians, and contractors; assist customers, advise eligibility requirements, and process applications to determine eligibility.
• Provide products using MS Office tools (Word, Excel, PowerPoint)
• Interpret SOP and related guides to support personnel actions, IPPS-A operations, and related processing tasks
• Track and meet required suspense for products, reports, and deliverables
• Serve as alternate ID card operator including issuing ID cards and related eligibility verification

Kenntnisse

Customer service

Military background

Jobbeschreibung

Patriot Enterprises is seeking a Military Personnel Specialist at Fort Riley, KS. The role focuses on delivering exceptional customer service to Army/DoD personnel, families, civilians, and contractors, and guiding eligibility for benefits and programs.

You will also handle document processing, file maintenance, and IPPS-A related tasks. The position requires ability to use MS Office tools (Word, Excel, PowerPoint) and to operate ID card-related duties, including eligibility review and