Military Personnel Services & ID Card Specialist

Patriot Enterprises LLC; El Paso (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Patriot Enterprises LLC is seeking a Military Personnel Specialist to provide exceptional customer service to members of the Armed Forces, families, civilians, and contractors. You will advise eligibility requirements and process applications to determine eligibility, using MS Office tools to deliver requested formats.

The role includes performing tasks related to IPPS-A, personnel files, processing, and entitlement verification, and may involve ID card issuance duties. U.S.

Qualifications

• Experience in customer service for service members or civilians.
• Military background or familiarity preferred.

Responsibilities

• Assist customers and determine eligibility.
• Prepare documents using MS Office (Word, Excel, PowerPoint).
• Process ID cards and related entitlements.
• Track suspense for products, reports, deliverables.
• Refer issues to appropriate personnel.

Skills

Customer service

Military familiarity

Job description

Patriot Enterprises LLC is seeking a Military Personnel Specialist to provide exceptional customer service to members of the Armed Forces, families, civilians, and contractors. You will advise eligibility requirements and process applications to determine eligibility, using MS Office tools to deliver requested formats.

The role includes performing tasks related to IPPS-A, personnel files, processing, and entitlement verification, and may involve ID card issuance duties. U.S.