Impactful Military Personnel & ID Card Specialist

Patriot Enterprises LLC; Fort Carson (CO); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

Patriot Enterprises LLC seeks a Military Personnel Specialist to provide excellent customer service to service members, their families, civilians, and contractors. You will advise on eligibility requirements, process applications, and determine eligibility; provide products using MS Office tools such as Word, Excel, and PowerPoint.

You will follow SOP guidelines, handle personnel processing tasks (IPPS-A, personnel files, transitions, casualty assistance), track suspense dates, refer problems,

Qualifikationen

• Support service/customer service experience
• Military background/familiarity preferred

Aufgaben

• Provide exceptional customer service to service members, families, civilians, and contractors.
• Explain eligibility requirements and process applications to determine eligibility.
• Deliver documents using MS Office tools (Word, Excel, PowerPoint).
• Follow SOPs and SOP-related guides for personnel processing (IPPS-A, files, transitions).
• Track suspense dates for products, reports, and deliverables; refer problems as needed.
• Perform as an alternate ID card operator issuing IDs and related documents.

Kenntnisse

Customer service

Military background

Jobbeschreibung

Patriot Enterprises LLC seeks a Military Personnel Specialist to provide excellent customer service to service members, their families, civilians, and contractors. You will advise on eligibility requirements, process applications, and determine eligibility; provide products using MS Office tools such as Word, Excel, and PowerPoint.

You will follow SOP guidelines, handle personnel processing tasks (IPPS-A, personnel files, transitions, casualty assistance), track suspense dates, refer problems,