Military Pay & Travel Specialist - Onsite (Secret)

TEKSOUTH CORPORATION; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) and HSA match

Paid time off

Job summary

Teksouth seeks a Customer Service Representative on-site at Bolling AFB to support Air Force personnel with accurate military and civilian pay services. Expect JMPS, DCPS, DTS, and CMS duties, plus front-line engagement in a fast-paced, mission-critical setting.

Candidates must be U.S. citizens with an active security clearance and experience in military travel processes, pay systems, and DoD environments. Strong communication and organization are essential.

Qualifications

• Active Secret Security Clearance required.
• Experience with the Defense Travel System (DTS) and military travel processes.
• Experience with Military Pay and related systems (e.g., JMPS).
• Experience with Civilian Pay and related systems (e.g., DCPS).
• Familiarity with WAWF.
• DoD or Air Force experience preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Process JMPS transactions and prepare PCS documents.
• Handle DCPS inquiries and transactions for civilian personnel.
• Assist with DTS authorizations and vouchers; resolve DOHA claims.
• Operate CMS to open, update, and monitor cases with deadlines.
• Provide front-line customer engagement at the counter and via phone.

Skills

Active Secret Clearance

DTS experience

Military Pay

Civilian Pay

CMS (Case Management System)

Customer service

Communication skills

Organizational skills

Tools

Joint Military Pay System (JMPS)

Defense Travel System (DTS)

Defense Civilian Payroll System (DCPS)

Wide Area WorkFlow (WAWF)

Job description

Teksouth seeks a Customer Service Representative on-site at Bolling AFB to support Air Force personnel with accurate military and civilian pay services. Expect JMPS, DCPS, DTS, and CMS duties, plus front-line engagement in a fast-paced, mission-critical setting.

Candidates must be U.S. citizens with an active security clearance and experience in military travel processes, pay systems, and DoD environments. Strong communication and organization are essential.