Military Housing Leasing & Resident Specialist

Mayroad; Rosamond (CA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Cell Phone Allowance

Mileage Reimbursement

Annual Incentive Bonus

Health Insurance

Dental Plans

Vision Plans

Life Insurance

Disability Insurance

EAP

Maternity Leave 100% and Paid Parental

PTO accrual from day 1

Volunteer Time Off

401(k) with company match

Tuition Reimbursement

Job summary

Mayroad is seeking a Leasing and Resident Associate in Military Housing to serve as the primary contact for residents and prospective residents, handling customer service, lease documentation, work orders, events, and transitions in and out of units.

The role requires a high school diploma or GED, 2+ years in property management or customer service, and proficiency with RealPage or similar software; strong verbal and written communication; ability to work independently; and a valid Real-ID

Qualifications

• Proficient with MS Office software (Word, Excel, Outlook, Teams).
• Excellent verbal and written communication and presentation skills.
• Ability to work independently with minimal oversight.
• Experience in customer service or property management is required.

Responsibilities

• Actively promotes and leases all available units; maintains occupancy goals.
• Process lease documents and manage resident communications.
• Submit and track work orders using property management software.
• Plan and execute resident events and activities; coordinate vendor services.
• Identify and address outstanding balances and compliance issues.
• Coordinate accommodation requests from residents for approvals.
• Conduct regular property inspections and move-in readiness checks.

Skills

MS Office

Verbal communication

Written communication

Independent work

Customer service

Education

High School diploma or GED

Tools

RealPage

Yardi

Entrata

Job description

Mayroad is seeking a Leasing and Resident Associate in Military Housing to serve as the primary contact for residents and prospective residents, handling customer service, lease documentation, work orders, events, and transitions in and out of units.

The role requires a high school diploma or GED, 2+ years in property management or customer service, and proficiency with RealPage or similar software; strong verbal and written communication; ability to work independently; and a valid Real-ID