MILITARY CARE COORDINATOR

Universal Health Services; Savannah (GA); On-site; USD 52,000 - 75,000; Full time

Job summary

Universal Health Services is seeking a Case Manager to coordinate admissions and after-care for service members, veterans, and dependents. You will work from an individualized treatment plan, linking patients to military and community resources to promote independence and well-being.

You will collaborate with clinicians and bases, ensure timely communications, and document follow-up actions to support discharge planning and ongoing care across behavioral health and social work resources.

Qualifications

• Bachelor’s level degree in Human Services with at least two years’ experience in healthcare.
• Focus on new lead generation, quality referral source development, as well as maintenance of current accounts.
• Extensive knowledge of military culture; ability to work with minimal supervision.
• Sound judgment based on ethical principles; strong reading, written and verbal communication.
• Ability to read, analyze, and interpret professional information, data, marketing trends and policy.
• Valid state driver’s license with endorsement.

Responsibilities

• Coordinate admissions and after-care needs based on clinicians' recommendations and patient goals.
• Familiarize with community and military resources and link via referrals to support networks.
• Ensure timely communication with military bases and referral sources.
• Process documents for admission to and discharge from the Military program.
• Annotate follow-up appointments on discharge instructions.
• Collaborate with clinicians and community agencies to link patients to continuing care resources.
• Advocate for patients as a member of a multi-disciplinary treatment team.

Skills

Lead generation

Referral source development

Account maintenance

Military culture knowledge

Communication skills

Reading & interpreting information

Collaboration

Problem solving

Education

Bachelor's degree in Human Services

Job description

Responsibilities

The primary role of the Case Manager is to coordinate admissions and the after-care needs of each service member, veteran, or dependent based on recommendations of the clinicians, base commands, and patient?s goals. This is a person-centered process which is driven by an individualized treatment plan that functions to maintain the individual?s well-being and prioritize treatment goals and objectives. The Case Manager will familiarize him/herself with community and military resources and draw upon them through linkages and referrals to assist patients in accessing the network of resources that will help maintain their community and/or military status and promote further growth to maximize functional independence. The Case Manager completes all processes, procedures, and case management activities directly related to admission to and discharge from the Military program. The Case Manager will work collaboratively with the Director of Military Programs to ensure timely communication with military bases and referral sources. They will ensure all documents are sent to the appropriate team or agency and all follow-up appointments are annotated on the service member?s discharge instructions. The Case Manager also works collaboratively with clinicians, service members, military and community agencies as needed, with the goal of linking patients to appropriate continuing care resources such as behavioral health, ASAP, Social Work or CAFAC. The Case Manager acts as a member of a multi-disciplinary treatment team, and serves as an advocate for the patient.

Qualifications

Bachelor?s level degree in Human Services with at least two years? experience in healthcare setting Must be able to focus on new lead generation, quality referral source development, as well as maintenance of current accounts. Extensive knowledge of military culture Must be able to perform assignments with minimal supervision. Must be able to make sound, independent judgments based on ethical principles. Must have skills in trouble-shooting, flexibility, and prioritizing workload. Must be able to collaborate with other multidisciplinary team members in an appropriate fashion. Must have effective comprehensive reading skills, strong communication skills, written and verbal. Must have ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, analyze, and interpret professional information, data, marketing trends, and industry-related policy. Must possess a valid state driver?s license with appropriate endorsement.