Care Coordination Case Manager

CMI Healthcare Services; Memphis (TN); On-site; USD 26,000 - 29,000; Full time

Job summary

CMI Healthcare Services in Memphis, TN is seeking a Case Manager to coordinate care and support services for individuals and families in healthcare and social assistance settings. The role involves assessing needs, developing care plans, and connecting clients with resources to promote well-being and recovery.

You will work with a multidisciplinary team, including mental health professionals, social workers, and community partners, to ensure seamless service delivery, advocacy, crisis

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology or related field.
• MSW preferred or related discipline (optional).
• Certification in Case Management (CCM) or equivalent credential preferred.

Responsibilities

• Conduct comprehensive assessments of clients’ physical, emotional, and social needs to develop individualized care plans.
• Coordinate and facilitate access to social services, mental health resources, and community support programs.
• Provide crisis intervention and conflict resolution to support clients during periods of acute distress or instability.
• Collaborate with healthcare providers, social service agencies, and child welfare organizations to ensure integrated care delivery.
• Develop and implement discharge plans that promote client safety, independence, and continuity of care post-service.
• Maintain accurate documentation of client interactions, care plans, and progress notes in compliance with standards.
• Advocate for clients to access necessary services while respecting rights and preferences.
• Monitor and evaluate client outcomes to adjust interventions as needed.

Skills

Case management

Social services

Crisis intervention

Mental health knowledge

Discharge planning

Conflict resolution

Child welfare practices

Education

Bachelor’s degree in Social Work / Human Services / Psychology

Master’s degree in Social Work (MSW)

Certification in Case Management (CCM)

Tools

EHR software

Case management software

Job description

CMI Healthcare Services in Memphis, TN is seeking a Case Manager to coordinate care and support services for individuals and families in healthcare and social assistance settings. The role involves assessing needs, developing care plans, and connecting clients with resources to promote well-being and recovery.

You will work with a multidisciplinary team, including mental health professionals, social workers, and community partners, to ensure seamless service delivery, advocacy, crisis