Military and Veteran Care Coordinator

Northwestern Counseling & Support Services; Hill Farm Estates (VT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical and dental coverage

Employer-matched retirement plan

Educational support

Student loan forgiveness

Job summary

NCSS is seeking a dedicated Care Coordinator to support military members, veterans, and their families with integrated, person-centered care. You’ll work across systems with healthcare providers, community agencies, and the Department of Veterans Affairs to ensure timely access to the right level of care and smooth transitions between services.

The role emphasizes trauma-informed, culturally competent care while addressing housing stability, reintegration challenges, and behavioral health

Qualifications

• Bachelor’s Degree preferred; or equivalent combination of education, training and experience.
• Experience working with or within the VA, Department of Defense, or veteran-serving nonprofits is highly valued.

Responsibilities

• Provide integrated, person-centered care coordination for veterans and families.
• Collaborate with VA, DoD, healthcare providers, and community agencies to coordinate care and navigate benefits.
• Support case management tasks, documentation, and contribute to quality improvement initiatives.

Skills

Case management

Trauma-informed care

Communication

Team collaboration

Education

Bachelor’s degree preferred

Tools

EHR systems

Job description

Are you passionate about supporting those who have served our country? NCSS is seeking a dedicated Care Coordinator to join our team and provide integrated, person-centered support to military members, veterans, and their families.In this role, you’ll play a key part in ensuring individuals receive timely, coordinated care that reflects their goals and needs. You’ll collaborate across systems, working closely with healthcare providers, community agencies, and the Department of Veterans Affairs—to help clients access the right level of care, navigate benefits, and transition smoothly between services.The ideal candidate thrives in a fast-paced, team-oriented environment and values quality, compassion, and collaboration. You’ll support ongoing case management efforts, assist with administrative and documentation processes, participate in quality improvement initiatives, and maintain close communication with clients and partners to promote engagement and wellness.Your work will focus on empowering veterans and service members by addressing unique needs such as trauma recovery, reintegration challenges, housing stability, and behavioral health coordination. This position requires flexibility, strong communication skills, and a commitment to trauma-informed, culturally competent care.If you’re motivated by meaningful work and want to make a tangible difference in the lives of those who have served, we’d love to hear from you.At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!EOEHiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.Bachelor’s Degree preferred; or equivalent combination of related education, training and experience. Experience working with or within the VA, Department of Defense, or veteran-serving nonprofits is highly valued.