Milieu Manager: Lead Mental Health Technicians

Universal Health Services, Inc.; Memphis (TN); On-site; USD 24,000 - 34,000; Full time

Job summary

Universal Health Services, Inc. is seeking a Milieu Manager to supervise MHTs on shift, ensure policy compliance, and promote a positive therapeutic milieu for patients. The role involves crisis intervention support, staff education, and collaboration with hospital leadership to implement new procedures.

The position reports to the Director of Patient Services and requires strong communication, leadership, and teamwork abilities, with a focus on safety and quality of care.

Qualifications

• High School Diploma required; Associate or Bachelor's degree preferred.
• Minimum of two years’ experience working with a psychiatric patient population; inpatient experience preferred.

Responsibilities

• Supervise Milieu Technicians (MHTs) during scheduled shifts and ensure staff adhere to hospital policies.
• Educate staff and implement new policies and procedures as directed by leadership.
• Coordinate with the Director of Patient Services, ADON, Nursing Supervisors, and HR to resolve conflicts and promote a therapeutic milieu.
• Ensure unit organization, cleanliness, and proper documentation; monitor scheduling and programming compliance.
• Conduct audits, maintain safety practices, and lead crisis interventions as needed.

Skills

Leadership

Staff supervision

Crisis intervention

CPR certified

Communication skills

Education

High School Diploma

Associate degree

Bachelor's degree

Job description

Universal Health Services, Inc. is seeking a Milieu Manager to supervise MHTs on shift, ensure policy compliance, and promote a positive therapeutic milieu for patients. The role involves crisis intervention support, staff education, and collaboration with hospital leadership to implement new procedures.

The position reports to the Director of Patient Services and requires strong communication, leadership, and teamwork abilities, with a focus on safety and quality of care.