Milieu Director-LGBTQ+ Program

The Home for Little Wanderers; Waltham (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Vision and Dental Insurance

Tuition reimbursement

403(b) Retirement Plan with employer-?

Job summary

The Home for Little Wanderers seeks a Milieu Director for the Waltham House program to lead residential services for LGBTQ+ identifying youths and families. The role oversees therapists, staff training, and policy implementation to ensure a supportive, trauma-informed environment.

Responsibilities include clinical supervision, crisis intervention, incident review, restorative practices, and ensuring compliant program operations.

Qualifications

• Equivalent to Bachelor’s degree
• Driver's license in good standing required
• At least 4 years + direct childcare experience in a residential setting with emotionally challenged children
• 2-3 years supervisory experience

Responsibilities

• Provide individual and team supervision for Residential Counselors. Hire, train and evaluate staff performance; oversee disciplinary action and terminations. Provide input regarding salary administration. Hire new counseling staff. Coordinate the placement and training of volunteer staff.
• As a member of the management team, draft and revise program policies and procedures, monitor the implementation of THLW guidelines.
• Coordinate and provide training for staff members.
• Provide direct therapeutic care to the residents and TCI crisis intervention as needed including the use of restraints; assume a leadership role in managing emergency situations.
• Review incident reports; participate in the gathering of information for incidents not handled in a manner consistent with The Home's guidelines.
• Develop and oversee implementation of behavior management system. Monitor the effectiveness of behavior management strategies.
• Ensure a therapeutic environment on the milieu at all times. Ensure that therapeutic activities are planned at all necessary times and oversee the coordination of these activities.
• Oversee and monitor shift documentation and reports.
• Oversee implementation of Restorative Practices within the program on youth and staff levels.
• May provide medical administration per MAP protocol.

Skills

Supervisory experience

Direct childcare experience

Leadership

Driver's license

Education

Equivalent to Bachelor’s degree

Job description

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future. To learn more about the incredible impact our employees have on the lives of children and families, click here: https://www.youtube.com/watch?v=DXedSArtYbg

Waltham House seeks a Milieu Director for their program supporting LGBTQ+ identifying people and their families.

How You Will Be Making A Difference

• Provide individual and team supervision for Residential Counselors. Hire, train and evaluate staff performance; oversee disciplinary action and terminations. Provide input regarding salary administration. Hire new counseling staff. Coordinate the placement and training of volunteer staff.
• As a member of the management team, draft and revise program policies and procedures, monitor the implementation of THLW guidelines.
• Coordinate and provide training for staff members.
• Provide direct therapeutic care to the residents and TCI crisis intervention as needed including the use of restraints; assume a leadership role in managing emergency situations.
• Review incident reports; participate in the gathering of information for incidents not handled in a manner consistent with The Home's guidelines.
• Develop and oversee implementation of behavior management system. Monitor the effectiveness of behavior management strategies.
• Ensure a therapeutic environment on the milieu at all times. Ensure that therapeutic activities are planned at all necessary times and oversee the coordination of these activities.
• Oversee and monitor shift documentation and reports.
• Oversee implementation of Restorative Practices within the program on youth and staff levels.
• May provide medical administration per MAP protocol.

Qualifications

• Equivalent to Bachelor’s degree
• Driver's license in good standing required
• At least 4 years + direct childcare experience in a residential setting with emotionally challenged children
• 2-3 years supervisory experience

Valuing Diversity

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Health, Vision and Dental Insurance are available
• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Extensive training to new staff
• Tuition reimbursement of up to $3,000 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

Pay Range Positioning Summary

The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.