Milieu Director-LGBTQ+ Program

The Home for Little Wanderers, Inc.; Waltham (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health, Vision and Dental Insurance

Paid time off + holidays

Tuition reimbursement

403(b) Retirement Plan

Disability & Life Insurance

Job summary

The Home for Little Wanderers, Inc. in Waltham is seeking a Milieu Director for the Waltham House program serving LGBTQ+ identifying youth and families. You will supervise Residential Counselors, oversee staff performance, and lead policy development for the milieu.

You will also provide direct therapeutic care as needed, manage crises, and drive restorative practices while ensuring a safe, therapeutic environment for residents and staff.

Qualifications

• Bachelor's degree (or equivalent) required.
• Driver's license in good standing.
• At least 4 years direct childcare experience in a residential setting with emotionally challenged children.
• 2–3 years of supervisory experience.

Responsibilities

• Provide individual and team supervision for Residential Counselors, hire/train staff, evaluate performance and handle disciplinary actions.
• Draft and revise program policies; monitor implementation of THLW guidelines as a management team member.
• Coordinate and provide staff training and oversee volunteer placement and training.
• Provide direct therapeutic care to residents and crisis intervention as needed, including restraints when required.
• Review incident reports and contribute to information gathering for incidents per guidelines.
• Develop and oversee behavior management systems and monitor effectiveness.
• Maintain a therapeutic milieu environment and plan therapeutic activities continuously.
• Oversee shift documentation, reporting, and implementation of Restorative Practices.

Education

Bachelor's degree or equivalent

Driver's license

4+ years direct childcare experience in a residential setting

2-3 years supervisory experience

Job description

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-riskyouthsfrom birth to age 26. Many of these children have experienced abuse, neglect,trauma,or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent lovingrelationships,and a secure path toward a better, brighter future.

Waltham House seeks a Milieu Director for their program supporting LGBTQ+ identifying people and their families.

How You Will Be Making A Difference

• Provide individual and team supervision for Residential Counselors. Hire, train and evaluate staff performance; oversee disciplinary action and terminations. Provide input regarding salary administration. Hire new counseling staff. Coordinate the placement and training of volunteer staff.
• As a member of the management team, draft and revise program policies and procedures, monitor the implementation of THLW guidelines.
• Coordinate and provide training for staff members.
• Provide direct therapeutic care to the residents and TCI crisis intervention as needed including the use of restraints; assume a leadership role in managing emergency situations.
• Review incident reports; participate in the gathering of information for incidents not handled in a manner consistent with The Home's guidelines.
• Develop and oversee implementation of behavior management system. Monitor the effectiveness of behavior management strategies.
• Ensure a therapeutic environment on the milieu at all times. Ensure that therapeutic activities are planned at all necessary times and oversee the coordination of these activities.
• Oversee and monitor shift documentation and reports.
• Oversee implementation of Restorative Practices within the program on youth and staff levels.
• May provide medical administration per MAP protocol.

Qualifications

• Equivalent to Bachelor’s degree
• Driver's license in good standing required
• At least 4 years + direct childcare experience in a residential setting with emotionally challenged children
• 2-3 years supervisory experience

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Health, Vision and Dental Insurance are available
• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Extensive training to new staff
• Tuition reimbursement of up to $3,000 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.