Mental Health Clinical Coordinator

The Home for Little Wanderers, Inc.; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Tuition reimbursement

Job summary

The Home for Little Wanderers, Inc. is seeking a senior clinical supervisor to lead licensed and student clinicians across multiple programs.

You will oversee intake and discharge processes, supervise caseloads, coordinate services, and ensure treatment plans meet high-quality standards while collaborating with external referral sources. You will participate in clinical conferences and agency committees, provide crisis intervention as needed, and support program development under the direction

Qualifications

• Masters degree in social work or related field with independent licensure (LICSW/LMHC/LMFT).
• 2+ years of clinical leadership experience required.
• 5 years of program-specific clinical experience preferred.
• Knowledge of children with complex psychiatric illnesses.
• Computer literate including Microsoft Office.

Responsibilities

• Supervise and evaluate clinicians and interns; provide ongoing guidance and trainings.
• Oversee intake, discharge, paperwork, and census management.
• Assign cases and monitor caseload levels.
• Oversee services and treatment plans to ensure quality and outcomes.
• Collaborate with referral sources to maintain client flow.
• Maintain quality assurance, documentation, and outcomes feedback.
• Participate in clinical conferences and agency meetings; serve on committees.
• Provide crisis prevention/intervention as needed.
• Provide program leadership in the director's absence.
• May manage third-party billing and insurance issues.
• Develop and implement program policies and improvements.
• Provide individual, group, and family therapy as needed.
• Carry rotating on-call coverage; may transport clients if required.

Skills

Staff supervision

Clinical leadership

Program coordination

Crisis prevention

Billing experience

Education

MSW with LICSW/LMHC/LMFT

2+ years clinical leadership

5 years program-specific clinical experience

Knowledge of complex pediatric psychiatry

Microsoft Office proficiency

Tools

Microsoft Office

Job description

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

How You Will Be Making a Difference

• Supervise and evaluate Master’s level, licensed, and Bachelor’s level clinicians as well as student interns. Provide individual and group supervision and provide on-going guidance and training to clinical staff. Coordinate in-service trainings. Assist in the hiring, performance management and evaluation process of clinical staff.
• Oversee the intake and discharge process and ensure all appropriate paperwork and all data entry is completed and delivered in a timely, efficient manner. Maintain program(s) census and ensure program(s) is following relevant agency guidelines.
• Assign cases to staff and monitor the caseload level
• Oversee the services and treatment plans of the clients and their families to ensure they are high quality and are consistent with the goals of the Program. Ensure services are coordinated and integrated. Regularly evaluate services and implement plans, with measurable outcomes, for continual improvement.
• Collaborate externally with referral sources to ensure a steady flow of eligible clients to program(s).
• Maintain the utilization review process. Ensure quality assurance standards are met with regard to treatment planning, record keeping and documentation. Monitor the treatment of all clients.
• Participate in completing all assessments, surveys and relevant feedback for Outcomes team.
• Participate in clinical conferences, IEP meetings and administrative team meetings. Serve on agency committees as needed such as clinical forum group.
• Participate in crisis prevention and intervention as needed
• Provide program leadership in the absence of the program director
• May be required to manage third-party billing and insurance issues.
• Establish, review, and implement program(s) policies and procedures. In consultation with Program Director, continuously consider new processes and initiatives to improve and/or expand services as appropriate.
• Provide individual, group, and family therapy in relation to the current treatment plans.
• Complete follow along services as needed
• Promote a positive work environment
• Provide rotating on call coverage
• May be required to carry mobile device
• Depending on the program, may be required to meet certain billing requirements on a weekly basis
• Performs other duties as assigned

Driving Requirements

• May be required to operate a vehicle
• May be required to have a valid driver’s license and a “satisfactory” driving record
• May be required to have access to a personal vehicle for use during work hours
• May be required to use personal vehicle to transport clients on occasion if/when needed
• If required to transport clients, must maintain the minimum amounts of liability insurance as required by The Home and/or other regulatory requirements and vehicle registration must be current

Education and Experience

• Masters degree in social work, mental health or related discipline plus independent licensure (LICSW, LMHC, LMFT) and 2+ years clinical leadership experience required
• 5 years program specific clinical experience
• Knowledge of children with complex psychiatric illnesses
• Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Health, Dental and Vision Insurance available
• Extensive training to new staff
• Tuition reimbursement of up to $3,000 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&DD Insurance
• And more!

The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.