Milieu Care Coordinator

Harboroaks; Wilmington (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Harboroaks is seeking a Milieu Supervisor to coordinate and supervise patient milieu staff during shifts, ensuring high-quality direct patient care and compliance with regulations.

The role involves supervising staffing, facilitating care plans, reviewing records, and guiding admissions, discharges, and transfers while prioritizing patient safety and a compassionate, professional approach.

Qualifications

• High school diploma or equivalent with 4+ years in a behavioral health environment.
• Associates degree in a human service field with 2+ years in a behavioral health environment.
• Two or more years' experience with the population of the facility preferred.

Responsibilities

• Monitor shift change activities to assign staff and adjust as necessary.
• Facilitate and monitor patient care and programming.
• Review medical records for timely documentation.
• Facilitate admission, discharge, and patient transfers.
• Review paperwork for timeliness and completion.
• Train and mentor direct care staff during shifts.
• Audit records to ensure regulatory compliance.
• Respond to concerns from patients, families, and guardians.
• Report to the Milieu Manager in a timely manner.
• Perform direct care duties as required.
• Maintain a positive, empathetic, and professional attitude toward customers; prioritize patient safety.

Skills

CPR certification

De-escalation

Regulatory compliance

Education

High school diploma or equivalent with 4+ years behavioral health experience

Associate's Degree in human services

Job description

Harboroaks is seeking a Milieu Supervisor to coordinate and supervise patient milieu staff during shifts, ensuring high-quality direct patient care and compliance with regulations.

The role involves supervising staffing, facilitating care plans, reviewing records, and guiding admissions, discharges, and transfers while prioritizing patient safety and a compassionate, professional approach.